Managers, you need to make friends with authority
The ways we perceive powerful figures in our lives can actually shape our own leadership style. Here are some fresh ways to think about your relationship to authority.
Managing
The ways we perceive powerful figures in our lives can actually shape our own leadership style. Here are some fresh ways to think about your relationship to authority.
Workplace politics and power structures can be like walking a minefield, but it’s vital the influence they have on performance management is kept to a minimum, or eliminated altogether, if employee performance is to be measured properly.
In a five-part article series, we look at the 10 most common ways small business owners waste valuable time and offer some solutions for combating this damaging behaviour. Part three looks at beating procrastination and ineffective delegation.
If you don’t know your competitors back to front and you don’t know where your customers are coming from and how they feel about your service, then it’s impossible to make informed improvements to become more competitive.
What do Zappos, Google and Southwest Airlines have in common? Simple. A set of core values they’ve obsessed over, which have created a rock solid business culture.
Do you find it tough to begin the writing process for your business documents, especially reports or proposals? An outline can save you time and can help you to become clear as to the essential components of your document.
Commercial email drove $63.1 billion in sales last year, so if you’re looking for a cost-effective way to acquire more customers, promote your business and sell more products – email is for you. Here’s a look at the 11 ways Mimco is getting eMarketing right.
Is sub-standard customer service the norm in Australia? One business owner says yes, and that it’s only a matter of time until the businesses who are lacking in this key area experience failure.
Implementing some basic systems will allow you to run your business more effectively, and help you stay on top of the game. Here’s a look at a few of the best tools available to small business owners.
In a five-part article series, we look at the 10 most common ways small business owners waste time, and deliver solutions for combating this damaging behaviour. Part two looks at goal setting and keeping a clean desk.
Having good relationships with your clients is critical to overall business success, making it important that everyone you’re directly associated with sees you as a ‘people person.’ Despite this, being too nice can lead to low productivity and smaller profits.
When you’re clear on what is not negotiable in your business, you put yourself in a position to make better decisions and move forward. Here’s some expert advice for establishing non-negotiables.
According to the latest MYOB Business Monitor survey, 30 percent of business owners haven’t holidayed since starting their business. Sound familiar? Think about the effect this has on you physically and mentally, plus the effect it has on your family and friend networks.
Australian SMEs are in a perplexing situation. On one hand, technology means start-up costs are low and the potential for small players to disrupt established markets is strong, but on the other, operating costs are high, making it difficult to scale up. So what do local small businesses really need?
Although many managers today instil a level of trust in their people, many more seem reluctant to do so. It’s as if they’re giving up their own personal power to do so. But what’s the impact to your team if you don’t engender trust, or worse still, there is an absence of trust?
Growth is a continual driver for business owners, but how are you supposed to know when and what to grow and what will work best for you?
Creating a strong workplace culture is one of the most powerful and lasting things any organisation can focus on. Why? Because strong culture leads to better performance, higher retention and a more aligned organisation.
The budget is the single most important management tool most businesses have. But when the budgeting process drags out, it becomes a painful waste of time. Here’s the case for creating a tight, focused budget process that takes no more than three to four weeks.
Or do you not manage it at all? Reducing supplier risk and having greater transparency is crucial to businesses across Australia.
Have you ever buried your head in the sand in an attempt to ignore a problem or evade an angry client? We’ve all tried it. But does it ever work?