Rick Mapperson

Having good relationships with your clients is critical to overall business success, making it important that everyone you’re directly associated with sees you as a ‘people person.’ Despite this, being too nice can lead to low productivity and smaller profits.

Have you ever buried your head in the sand in an attempt to ignore a problem or evade an angry client? We’ve all tried it. But does it ever work?

It’s vital small business owners find ways to get a helpful second opinion, Rick Mapperson blogs.

“One of the greatest lessons I have learned in the 20 years of running my own business is to never hesitate to get a second opinion. Just because we may be experts in our chosen field of business, it does not mean that we are competent or have expertise across all aspects of our business.”

Rick Mapperson blogs about the danger of entering into a price war with your competitors.

“As a general rule, the only person who ends up winning in a price war is the consumer. Competing on price or reducing your prices, even if spending is down, is not always the answer.”

Rick Mapperson blogs about finding out the hard way it’s vital you take good care of yourself.

“Have you found that if you are working long hours trying to get through a large task, that if you put it aside until you have had a good sleep, that you can complete the task in half the time?”