Lessons from the Super Bowl: expect the unexpected
If yesterday’s Superbowl power outage offers any lessons, it’s that no matter how much preparation goes into something, something could always go wrong. So, here’s a list on how to be prepared.
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If yesterday’s Superbowl power outage offers any lessons, it’s that no matter how much preparation goes into something, something could always go wrong. So, here’s a list on how to be prepared.
While you might think that it’s common sense to determine what is and what isn’t appropriate interaction at work, it never hurts to have a little reminder. And some things might have changed.
When it comes to their environmental credentials, Australian businesses are now more subject to scrutiny than they ever have been previously.
While you may think that getting an extra side at your favourite restaurant or a loyalty gift voucher for your regular spa is great customer service, here are the stories of the best of the best.
Sue Barrett shares her research on the 12 sales trends that businesses should expect to see this year including thinking about corporate responsibility and looking after the customer experience.
Having a public holiday so soon after Christmas may feel like a treat but perhaps it could be best spent catching up on those things you keep putting aside. Here are four activities to keep you busy, and on top of things, this public holiday.
This is the second of two articles written by Tony Young about keeping your customers satisfied.
Catch up with this great story from June 13 on the most hacked passwords from LinkedIn. a good reminder for password safety.
All small businesses need to learn this lesson, that time is no excuse not to invest in social media.
Here’s a great lesson from July 4 on why not all publicity is good publicity.
Are you using social media to drive business? Here’s some insider tips from April to help you make the most of your business Facebook page.
Read on for some great tips from April to help you become social media savvy.
Not sure how to get your business blog noticed? Here are some great tips from one of our popular stories in August.
Much like any face-to-face contact in business, how you compose an email speaks to your professionalism and personal image and should be handled attentively.
With more Australians flocking to crowd funding as funding from banks continues to present an insurmountable roadblock, entrepreneurs need to be well prepared to get it right in order to attract the cash.
Today everybody seems to be in a hurry. We live in a world that craves instant success, gratification or results in all aspects of our lives.
Each year fire fighters are called out to combat fires which may have been avoided had the right fire protection equipment and systems been installed and properly maintained within a premises.
With many business owners getting ready for an end of year break, now is the time to fire-proof your insurance cover, particularly in bushfire prone areas of the country.
The upcoming festive period is one of the busiest times of the year for small to medium business operators like you. For some, it brings in a significant part of their annual revenue.
If you’re in the retail sector, it might be your busiest time of year. But for other sectors, the Christmas holiday period can be quiet. So how do you keep an eye on your cash flow?