Small Business
With more Australians splitting their shopping dollars between online and in-store purchasing, it behoves retailers to ensure they’re offering a superlative customer experience via both channels. In the 12 months to June 2018, Australians spent a whopping $26.5 billion on online retail, according to the NAB Online Retail Sales Index. The Ibisworld 2018 Online Shopping […]
The decision to make your first hire is a sign of growth and success; a watershed moment for any business. Unfortunately, for over one-third of Australian small business owners taking on staff also means adding hours of payroll documentation and processing onto their workload every week. Something they might not expect. Most people don’t start […]
Small and medium businesses are encouraged to recognise their achievements by nominating for the 2019 Telstra Business Awards. In its 27thyear, the esteemed program is designed to celebrate and acknowledge Australia’s top performing businesses and propel them into the business spotlight. Telstra Business Awards Ambassador Michael Ackland said business owners should back themselves and take […]
A new bilateral Wine Agreement and Mutual Recognition Agreement will ensure continued trade flow between Australia and the United Kingdom post-Brexit. The new Wine Agreement replicates an already existing agreement between Australia and the European Union, which means the UK will accept Australian winemaking practices, and labelling and certification standards. Minister for Trade, Tourism and […]
Recent reports have confirmed that the gig economy is the fastest growing employment sector of the digital age. As collaboration becomes easier than ever no matter where you are, it’s no wonder that businesses are looking to slash their ongoing costs and focus on a more outsourced business model. The challenge is knowing just which […]
About 95 per cent of Australians are underinsured, according to a report by Lifewise, with most people citing their home or investment portfolio as their biggest asset. However, HLB Insurance Services risk adviser, Andrew Kennedy, warns that this could be a grave mistake. “Few people realise that their home or car isn’t their biggest or […]
What to stop doing when marketing your fitness studio on social media While leveraging social media is a crucial part in marketing your fitness studio, as it ensures you reach your target audience, there are things you should avoid doing on social media. Written in collaboration with F45, here is what you should stop doing […]
Shoppers are changing their ways.
The Personal Property Securities Register recently announced that they have hit 10 million registrations! Along with that news, the seven-year anniversary of PPSR is fast approaching in January, which means that there is going to be an influx in expirations and renewals. To give you a further idea of just how big the PPSR and […]
Technology is changing the way we communicate but most business professionals would agree meetings are best done face-to-face. It’s little wonder then that corporate travel is booming. It was the top growth market in Australia’s travel sector, jumping 11 per cent to 21.3 million journeys in the year to March 2018. There’s clearly an opportunity […]
New report released on Blockchain innovation in Australia.
Small businesses are sometimes unaware of digital ventures available to them.
New venture launches to help startups.
Kate Carnell has expressed concern that promises have not been kept.
Experts tell SMEs how they can boost sales during the holiday season.
Gaining a true insight into customer experience can be difficult to achieve because customers tend to only offer feedback when they have a negative experience and keep their own counsel when they have a positive or satisfactory encounter. To get real insight into what is causing customer effort and reduce that effort in order to […]
