Retail

Many Aussie retailers have experienced some form of returns fraud or policy abuse in the last 12 months.

Aussies want value, but experience reigns supreme. Shopify’s report reveals SMEs must prioritize customer experience to win cost-conscious consumers.

Bernadette Olivier, CEO and co-founder of The Volte says the fashion industry is in its moment of reckoning “teetering on the edge of collapse”.

Australia’s retail sector is bracing for a tough year, with a new report revealing widespread pessimism among business owners.

Karlie Taylor, Marketing Manager at SHOPLINE, highlights five valuable lessons Australian retailers can glean.

Andrew Fraser, the Managing Director for the Asia-Pacific region at Lightspeed, delves into the topic of cultivating trust and leveraging the advantages of data-driven business strategies.

Australian retail data indicates that consumers accelerated their Christmas spending during November’s Black Friday sales.

Lightspeed’s Andrew Fraser discuses key shopping habits and patterns amongst Australians as we head into peak season.

Here’s how retailers can succeed in building a successful ecommerce business with all these extra costs

Australian restaurants are reinventing themselves by bottling up sauces, selling cooking classes, or creating merch brands as a way to bring in revenue from multiple sources.

Andrew discusses the effectiveness of event marketing in online retail and highlights key strategies to implement and potential pitfalls to avoid.

Over 90 pct of online retailers plan to invest more in their businesses this year to protect against economic pressures.

With the holiday season approaching, Cisco AppDynamics conducted a global survey to explore how applications are used throughout the online shopping process during these busy shopping moments, as well as the significance of their role today.

GfK research reveals what it takes to navigate Australia’s consumer landscape and breakthrough uncertainty by finding opportunities, not excuses.

Technology can provide small businesses with the stability they require, as well as assist them in optimising their processes and becoming more robust in the future, writes Brett Newstead, Director of Sales, Zebra Technologies.

“For consumers, reviews are relatable and authentic, and genuinely influence their decision to engage a business, whether they’re a high street retailer, a hair salon, a tradie or something else entirely,” Dave Scheine, Country Manager, Australia at Podium.

When it comes to shopping for apparel, household goods, and personal care, it seems Australian shoppers increasingly prefer the in-store experience. 

Turns out, there’s one service that could make Australian online shoppers more likely to buy from some retailers than others.

Rising prices, combined with a continued easing of restrictions across the country, have resulted in increases in turnover in all three months of the March quarter.

Retailers must understand and be prepared for the impact of inflation on their business.