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The national Underdogs campaign kicks off today, backed by a number of high-profile ambassadors and designed to put an end of bullying everywhere, including the workplace.

The Australian Competition and Consumer Commission (ACCC) has begun legal proceedings against four publishing companies it alleges misrepresented themselves and harassed a number of small businesses.

Brad Callaughan blogs about the right way to ask for customer referrals.

“There’s no harm in discussing your services with client or customers. Constructive criticism is a fantastic way for you to see how your clients feel about your services, because they’re the people that are talking about your business…”

An “unacceptable number” of payment system outages over the past 12 months has led the Reserve Bank of Australia’s (RBA) payment arm to warn the industry to boost innovation and stability or face regulatory intervention.

Are you one of the few who still doesn’t know what Twitter is, let alone how to make it work for your small business? If so, read on…

Sick of dealing with bad debt, Colin Porter launched a credit reporting service for small businesses. He tells Dynamic Business about dealing with debtors, bureaucrats and finding your space in the market.

With career pressures causing higher stress levels for Australian workers, it’s vital employees implement tips to lessen stress triggers in the workplace.

Bargains 4 Business went live yesterday, and its Founder claims his group buying site delivers something different to its many competitors in the space.

Charles Pludthura blogs about CRM’s ability to help businesses to drive through the operational improvements needed to survive the downturn.

“Businesses also need to examine how they can safeguard revenues and profitability, and particularly within their own customer base. Otherwise, they are just delaying the inevitable…”

Small businesses are an important part of the economy and key constituents in policy development, but are often overlooked by the Government when big ticket policies are rolled out, according to The Institute of Public Accountants (IPA).

If you run a Facebook page for your business, you’ll know how difficult it can be to get people to ‘Like’ your page and interact with your posts. Now, a study has found the meaning behind every ‘Like’ varies significantly depending on the users age and context.

The push to have quotas set for the number of women on boards received a boost last week, with an audience of business and HR executives at the Diversity Council Australia’s (DCA) Annual Diversity Debate coming out in support of the move.

Research In Motion (RIM) has launched an eBook to celebrate the 100th anniversary of International Women’s Day, presenting inspirational experiences of some of the country’s most successful women.

Rick Mapperson blogs about the danger of entering into a price war with your competitors.

“As a general rule, the only person who ends up winning in a price war is the consumer. Competing on price or reducing your prices, even if spending is down, is not always the answer.”

Research conducted by Griffith University is uncovering the key to franchising success, with franchisors invited to partake in the next round of data collection.

Australia’s National Broadband Network (NBN) is a huge project so it’s easy to think that it’s still years away from being something your business needs to think about. But it’s vital you don’t get left behind.

Phoebe Netto blogs about addressing your clients concerns and desires to attract leads and repeat business.

“When a small business addresses the deepest concerns and desires of both its clients and potential clients, and makes them feel special, they will attract leads and repeat business.”

The Federal Court has dismissed allegations by the Australian Competition and Consumer Commission (ACCC) that Google engaged in misleading conduct by failing to adequately distinguish ads from search results.

Fred Schebesta weighs up the benefits of using business credit cards over personal cards.

“There are a myriad of benefits to having a separate business credit card, and dangers to be aware of which will help remind you to keep your spending separate.”

News broke this week that business sales rose unexpectedly in August, that the Iconic Foster’s and VB brands have been sold into foreign hands and that the world’s largest crowdsourcing marketplace, 99designs, has opened locally. Miss anything? We’ve wrapped up the week’s news for you.