Home topics news News News The Friday SMB wrap-up Lorna Brett September 23, 2011 In the business world this week, news broke that business sales rose unexpectedly in August, that the Iconic Foster’s and VB brands have been sold into foreign hands and that the world’s largest crowdsourcing marketplace, 99designs, has opened locally. Bank satisfaction slides B usiness customers have showed the highest level of dissatisfaction with their banks since the end of last year, with NAB and ANZ customers reporting they’re the least happy with their banks. Average business customer satisfaction in DBM’s Business Financial Services Monitor decreased from a record high of 7.2 in July to 7.1 in August across all businesses in the survey. Qantas strike affects 6,000 passengers A four-hour planned strike by members of the Transport Workers Union (TWU) forced Qantas to cancel 30 domestic flights on Tuesday, with over 6,000 passengers impacted. The strike took place over the busy morning and afternoon peak periods, with 3,800 baggage handlers, ground staff, catering, freight and other employees stopping work. Court gives Metcash green light in Franklins takeover The Australian Competition and Consumer Commission (ACCC) had an interim application to block Metcash from proceeding with its acquisition of Franklins rejected by the Federal Court. On Tuesday, Justice Peter Jacobsen dismissed the ACCC’s application to hold the Franklins purchase until its appeal has been heard between 24 and 27 October. Business sales see unexpected jump in August Business sales edged upwards in August and recorded their strongest result

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