Tag: Facebook

How dealing with angry customers can be an opportunity to show the world how your company cares about customer service.

Tips for cutting through the noise on social media to make your voice known.

To ensure your Facebook posts reach the most people, timing is everything. Here are some tips for getting it right.

Frustrated about a dramatic decrease in reach? The social network has at least one way to counteract the drop off.

Sharing events via Facebook continues to generate more revenue than any other platform, but Twitter is driving more event-page traffic, according to the latest social commerce report.

Before you kick off your campaign, learn the basics of advertising on the social network.

Here’s what budding entrepreneurs can learn from Zuckerberg’s path to becoming a successful CEO.

As Sheryl Sandberg courts Madison Avenue and Wall Street this week, she discussed Facebook’s IPO fallout and wooing small business.

If you’re actively using your Facebook page for promotion, you should be aware of how you use it complying with advertising and customer standards.

Don’t make these no-nos when trying to build your fan base on the giant social network.