Tag: Client Relationships

Departing customers can teach you how to win them back, but only if you’re open-minded. This is how you should be thinking about it.

Why you should choose peace of mind over revenue and cut ties with bad clients.

3 tips for delivering bad news without hurting the client relationship or your credibility.

Handwritten thank you cards may seem like a relic from your grandmother’s era but they are still alive and well today and if used effectively, can even be a great boost to your business.

Just made a new network contact? It’s now your job to build a strong enough relationship that will earn you the right to ask for their business. Building strong and trusting relationships with your existing customers is also fundamental to the long term success (and profitability) of your business.

Having good relationships with your clients is critical to overall business success, making it important that everyone you’re directly associated with sees you as a ‘people person.’ Despite this, being too nice can lead to low productivity and smaller profits.

Don’t ignore your customers’ headaches. Here’s how you can use them to boost business.

What are you offering that will maintain and strengthen your relationships with your key accounts?

If you can’t drink your colleagues under the table, don’t attempt to. If you can’t function on less than 8 hours sleep, don’t try. Lady Danielle Di-Masi looks at understanding your weaknesses to stay ahead of the game.

The new year is rapidly approaching and although some of you will have already planned your key goals and the actions required to achieve them in 2012, some will not.