Which retailers are failing at customer service?

By Lorna Brett · 26 September 2012 · Locked

Which retailers are failing at customer service?

Full details: Which retailers are failing at customer service?

See the complete version on Dynamic Business for the full story and insights.

Read the full article →

Summary

A new CHOICE survey has uncovered which of the country’s largest retailers are delivering the best and worst customer service, and the results don’t bode well for Harvey Norman.

Tags: bad customer service, Bunnings customer service, CHOICE customer service survey, Customer Loyalty, Customer Satisfaction, Customer Service, good customer service, Harvey Norman customer service