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Tag: Customer Service

Mark Harwood, CEO of Captivate Connect
Featured

Why all business owners need to record phone calls

With the continued rollout of NBN, MATE seized the opportunity and stepped into the game between service providers. From being family-owned in Sydney’s West to having their Aunty who cooks a ‘family style’ lunch for the team each day, MATE sticks to family values while running a business. At the beginning of this new year, we talked to one of the co-founders of MATE, David Fazio, about MATE’s business journey so far and its customer-first strategy. 
Entrepreneur

Top10 Dynamic Entrepreneurs: David Fazio on the importance of customer service and staying Aussie

Entrepreneur

Let’s Talk: The X Factor

Tech

How to take your business to the next level