#Retail
Spangle AI Discovery: Enhancing AI-driven Retail Visibility
Spangle AI Discovery identifies and capitalizes on AI-generated customer demand for medium-to-large enterprise retailers.
Why 'what can we automate' is the wrong question for retailers
The real test of retail tech isn't what it automates, it's what staff do with the time it returns.
First impressions win customers; Last impressions bring them back: Eric Clark on retail after checkout
Dynamic Business recently spoke with Eric Clark, CEO of Manhattan Associates, about changing customer expectations.
Why Australian brands are spending big on the source shoppers trust least
Australian brands spent $830 million on influencer marketing last year. New research shows 43 per cent of consumers trust it least of all.
The deal hunter economy: How retailers can win the value-conscious shopper
Shopfully’s Brendan Straw on what it means for businesses trying to turn a one-off discount into a lasting customer relationship.
Australians are comparing, switching and shopping smarter. What that means for SMB retention
Customer loyalty is harder to earn than it was two years ago. New research shows why
The numbers behind Australia’s retail stress and why small retailers are feeling it hardest
New Equifax data on the growing divide between big and small in Australian retail right now.
Why retailers are giving you store credit instead of cash in 2026
Maurice Zicman from TP reveals how AI is automating returns and pushing store credit over refunds as retailers fight January's cashflow crunch.
Shoppers reveal what really puts them off using retail tech this Christmas
The loss of human interaction now outranks data privacy concerns for Australian shoppers navigating self-checkouts and AI chatbots, QUT study finds.
Returns fraud and policy abuse: Protect profits or please customers?
Many Aussie retailers have experienced some form of returns fraud or policy abuse in the last 12 months.
Why weekend markets are a must-try for Australians
Daniel Morgan, the General Manager of The Chilli Factory discusses the benefits of weekend market stalls as a source of flexible work and growth for established small businesses.
New report reveals Australia’s most (and least) ethical fashion brands
The fashion industry has been put under the microscope once again by new research into its environmental sustainability and workplace conditions.
How supply chains solutions have digitally adapted in a post-pandemic world
Where brands would once rely on wholesalers and retailers to reach their consumers, they’re now able to own more of the customer journey themselves.
Digitise or get left behind
Dynamic Business spoke with SAS's Tim Charlesworth on what businesses are doing to win customers.
Want to build customer trust? Reduce your plastic usage, reveals survey
Turns out, more than store discounts, customers are more likely to favour businesses that are working on reducing their plastic usage.
Don’t let FX fall through the cracks during the holiday sales rush
When selling to the world, managing currency costs is vital.
Why it pays to create your own online marketplace
Adopting digital marketplace technology can expand and diversify your online offering.
Hospitality, tourism and retail showing promise across regional Australia: CommBank Report
Spending is up across regional Australia, moving past the spend recovery seen in metro areas, according to new data from Commonwealth Bank.
How to start an online store in 2021
While it can be overwhelming to start an online store from scratch, hundreds of entrepreneurs proved it can be done – even during a pandemic – by keeping it simple and having a clear online strategy.
Let’s talk: Running a retail business
Covid-19 has reshaped retail and given business owners in the industry many unprecedented challenges so far this year. As shops on the high street were forced to close overnight under lockdown rules, consumers switched behaviours and eCommerce saw a huge uptake. What have been the pros and cons for retail businesses considering the circumstances of […]
Five vital communication strategies retailers need right now
Retailers are facing an unprecedented period of uncertainty in the face of the global health crisis. Businesses, brands, employers, and individuals heeding the health authorities’ advice to take the COVID-19 threat seriously are changing how and where they work, live and spend their leisure time, with consequences for every corner of the economy. In the […]
Trust and the role it plays in creating strong customer relationships
Byline: Charles Heunemann, Managing Director, VP Asia Pacific for Natterbox Limited Acclaimed American author Dr Stephen R. Covey argued that in all our relationships we have an “emotional bank account” and our interactions either increase or decrease the balance of trust and connection. “When the trust account is high, communication is instant, easy and effective,” […]
Why selling online makes smart sense for Australian service businesses
In the services game and looking to increase your sales? Selling to consumers online can complement the activities of your marketing team and open your company up to new customers and market segments. Australian buyers have no issue parting with their cash over the net; in fact, the reverse. Their love affair with ecommerce shows […]
Why startups can’t afford to ignore design and branding when launching their product
Design is more than just a pretty font and it can’t be just an afterthought. Instead, it’s a quintessential element of product strategy, inextricably linked to business success, that must be considered from day one. If I told you that the best startup idea in the world would fail in today’s internet age without design […]