Tag: Retail

Australian brands spent $830 million on influencer marketing last year. New research shows 43 per cent of consumers trust it least of all.

Shopfully’s Brendan Straw on what it means for businesses trying to turn a one-off discount into a lasting customer relationship.

Customer loyalty is harder to earn than it was two years ago. New research shows why

New Equifax data on the growing divide between big and small in Australian retail right now.

Maurice Zicman from TP reveals how AI is automating returns and pushing store credit over refunds as retailers fight January’s cashflow crunch.

Business closures in discretionary spending sectors are easing for the first time in years, signalling consumers are ready to spend again.

Peter Langley from FedEx shares essential shipping tips for retailers navigating unprecedented holiday demand.

The loss of human interaction now outranks data privacy concerns for Australian shoppers navigating self-checkouts and AI chatbots, QUT study finds.

Australian retailers face a 66% surge in weapon-related crime. Now they’re redesigning stores with panic systems and safe rooms to protect frontline staff.

AI was meant to help small retailers compete with giants. Instead, 73% say cost is locking them out. monday.com’s latest study exposes the growing divide in retail tech.