Every year we see an increasing number of people buying or selling online. In 2016, Australians completed 8.1 billion card transactions, totalling $714.5 billion. By 2020, forecasts project that online shopping will have doubled since 2015 and account for 15 per cent of all retail sales globally. However, as more people shop online, businesses not only […]
Over the past seven months we’ve been on an incredible roller-coaster of a journey – the kind that only an early-stage startup is capable of experiencing. We’ve hired, fired, experimented, failed, and ultimately succeeded in getting Found to that magic milestone of $83,333.33 of monthly revenue – more commonly known as $1m per year annualised […]
Sydney-based Parcel delivery startup Sendle has partnered with Ebay Australia to provide the ecommerce heavyweight’s 40,000 small to medium sellers with convenient, cost-effective logistics solutions. According to James Chin Moody, co-founder and CEO of Sendle, sellers that integrate their eBay accounts directly with Sendle gain free access to Sendle Premium and are able to instantly […]
Australia’s ecommerce landscape is continuing to transform at a rapid rate. The entry of new marketplaces, the proliferation of pay-later services, and a growing range of delivery options are fundamentally conditioning and changing consumer behaviour with the expectation that online transactions of goods and services be quick and easy. Aussies are continuing to embrace these […]
Does your website generate sales? I mean – lots of sales? According to EY, in 2017 94% of consumers research products and services online. So with that in mind, if you are like most businesses, you really should be getting more sales. And if your website is not converting into sales, even if it looks […]
Melbourne-based reusable cup manufacturer KeepCup has reported a 690% increase in sales enquires since the final ABC’s three-part documentary series War on Waste concluded last week. Presented by Craig Reucassel of The Chaser fame, the series finale focused on Australia’s coffee industry and highlighted the fact that 1 billion disposable cups are sent to […]
In my previous post, I ran through two initial steps B2B sales people need to think about on their journey towards becoming A-Graders. These were ‘reconcile your conflicting priorities’ and ‘set long-term goals,’ which focus on transitioning from an immediate, short-term mindset to becoming more forward-thinking and planning for the long-term. As the sales profession continues to […]
Without vital time management skills, it would be impossible to juggle my business, team and speaking career, let alone run a home and meet commitments to my family, friends and three children. The key is to have self-discipline and strive to work smarter, not harder. The sad thing is, very few people (even those reading this article) will take […]
The sales profession is undergoing a big cull with over 20% of sales roles expected to be cut by 2020 according to some analysts[1]. There are three macro shifts responsible for this rather ominous reality. Firstly, buyers are more discerning than ever before as they turn online for identifying and acquiring products and services without the need […]
For the most part, people are very good at picking up on the verbal and visual clues that indicate another’s mood. For those in customer-facing positions – whether it is over the telephone, via digital communication or face to face – dealing with clients who aren’t entirely sure what they want is often unavoidable. Fortunately, there are a number of tell-tale […]
