Michel van Aalten

Michel van Aalten

Michel van Aalten

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Contactless payments offer frictionless new ways to engage shoppers

Shopper behaviour defined how businesses responded to COVID-19, with hygienic service and payment practices among the quickest areas to transform in order to meet changing customer expectations. Independent research commissioned by Adyen, shows that even as we emerge from the pandemic, consumers want the pleasure of making a purchase without worrying about their safety. They also expect businesses… Continue reading Contactless payments offer frictionless new ways to engage shoppers

What Aussie Shoppers Want: Understanding the ‘Three C’s’

Australians have long been considered a traditional group and for good reason. Neighbours recently entered its 35th TV season and the Tim Tam is still the nation’s favourite biscuit. But in the retail sector this love affair with tradition is no more, replaced by a thirst for new and innovative experiences. Recent 451 Research, commissioned by… Continue reading What Aussie Shoppers Want: Understanding the ‘Three C’s’

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