Tag: Customer Relationships

Don’t ignore your customers’ headaches. Here’s how you can use them to boost business.

What are you offering that will maintain and strengthen your relationships with your key accounts?

Businesses that don’t make the most of their social media presence will see brand recognition and sales falter, as the online trend looks set to become the primary consumer watchdog.

Customer Relationship Management (CRM) isn’t just about installing a new piece of kit and watching it magically solve all your business problems. Successful deployment of CRM focuses around communication, collaboration and competitiveness.

CRM isn’t just about database software. Customer relationship management is a key business practice that should be ingrained in your processes and your staff.

Former Apple Inc Creative Director Timon Harrison has urged all Australian businesses to embrace design to create winning experiences for their customers online at his keynote at Web Directions South yesterday.

An online community manager has to walk the fine line between balancing the needs of the users with the business objectives. They are often customer facing and act as a brand advocate and representative.

The arrival of spring always has an effect on business. Spring sales, a lift for real estate, a new season in fashion and a range of consumer items all contribute to a more lively and energetic economy.

Making the most of your marketing dollars can be made easy through special utilization of your accounts software. Here’s how to use your accounting software to promote your business and brand. Marketers and accountants are typically at opposite ends of the business money tree: marketers want to spend it, accountants want to save it. But […]