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The Australian Competition and Consumer Commission (ACCC) is urging the franchising sector to work towards bettering its image, if it wishes to continue to see growth.

Facebook has finally launched its iPad app, which developers say delivers the full Facebook experience to right to users’ fingertips.

Bunnings Warehouse has taken out the top award at the inaugural International Customer Service Professionals (ISCP), thanks to its delivery on a range of customer service fronts.

If you’d like to learn how to market your business using social media in just seven days, Dynamic Business has the competition for you!

Sonia Cuff looks at protecting yourself from gadget theft.

“The downside to tablets and smartphones is they don’t stay within the secure confines of your office, which means they can be left at another location by mistake or even stolen.”

Charles Pludthura blogs about the importance of getting your eCommerce system right.

“Australian customers in 2011 expect to be provided with consistent information no matter how they may deal with a business. Pricing, order status, inventory availability, account status, product information, payment options and shipping options are expected to be the same across all channels.”

A new, national not-for-profit (NFP) body has been established to represent SMEs around the country, promising to deliver group buying facilities, professional advice and networking opportunities to its members.

A new initiative from Mail Call Couriers is allowing businesses to offer same-day delivery to customers in the Sydney and Melbourne metropolitan areas, designed to assist local retailers to better compete with their international competitors.

A rise in consumer demand to know the footprint behind products has seen Melbourne’s Moral Fairground fair-trade event achieve phenomenal growth, with organisers expecting some 75,000 visitors this year.

Optus has announced it will launch the iPhone 4S locally this Friday, offering Apple’s latest smartphone for free on plans starting at $79 per month.

MYOB has detailed the results of a three-year $75 million innovation strategy, which includes its new MYOB Business Platform that will allow businesses to migrate their MYOB solutions to the cloud to connect with their accountant, bank and website.

The co-founders behind the successful Crust Pizza franchise, Michael Logos and Costa Anastasiadis, celebrated a double milestone last week, opening their 100th store in Queensland and marking the 10th anniversary of their business.

There’s so much talk around SMEs and cloud computing these days and while some people will tell you small business are embracing the opportunities it offers, some of our readers tells us they still don’t really get it and they’re being confused by spin. So we asked a few experts to give us their opinion on the key benefits and concerns.

An internship, also known as work placement or work experience, is a well-established practice between university students and businesses. It’s a bridge between theory and practice, offering students exposure to decades of first-hand senior corporate experience, a way for students to choose a career path and network with people in the industry.

Your Friday Entrepreneur Fix this week features Jaimie Fuller, the man behind SKINS compression sportswear.

If you’re just thinking eCommerce in terms of website sales you could be missing a big export trick. Read on for more information about the channel you might not have considered.

A whopping 45 percent of regional businesses have admitted they don’t have a fire extinguisher onsite, leading experts to urge SMEs to review their fire safety procedures for the protection of their business and staff.

The business runway has a number of options. Do you take the Cessna and fly solo, or the Jumbo with a full franchising team on board? Here, we look at the pros and cons of these two very different business models and how they stack up.

Janna Fikh and Leah Klugt has joined together to create the Jolly Solo, an end of year Christmas Party designed specifically to give solo business operators and those with a very small team the opportunity to celebrate their year in style.

Catriona Pollard looks at the difference between PR and marketing and what role they both play in business success.

“While it’s important for businesses to be able to articulate the differences between the two roles, it doesn’t change the reality that marketing and PR are as reliant on each other as a business is to their combined success.”