A new initiative from Mail Call Couriers is allowing businesses to offer same-day delivery to customers in the Sydney and Melbourne metropolitan areas, designed to assist local retailers to better compete with their international competitors.
Mail Call’s ‘Want It Now’ service sits alongside retailer’s traditional shipping options, giving customers the added benefit of a unique GPS-based tracking application, which allows them to track their parcel from dispatch, right up to the moment the courier arrives on the doorstep.
This tracking is up-to-the minute and can be accessed via an app for iPhone, BlackBerry or Android handsets or on the internet and means customers no longer need to wait around for the “delivery window” period, provided by many courier companies.
Retailers can also opt to send customers an SMS advising them their parcel is 20 minutes away.
“We created ‘Want It Now’ so Australian internet retailers could offer a choice of delivery options to their customers in a way which is transparent and provides value-for-money,” Mail Call Co-Managing Director Fiona Pearse said.
“With so many Australians spending money on overseas retail websites, we anticipate ‘Want It Now’ will help local businesses lure customers back onshore and keep spending in Australia.”
Since becoming available to Australian businesses, ‘Want It Now’ is being used by over 40 small, medium and large online retailers. The company expects this number will increase rapidly as online spending by Australians continues to grow, retailers look for market differentiators and customers demand flexible delivery options.
Businesses already offering the ‘Want It Now’ same-day delivery service to online shoppers include: Zodee, Leona Edmiston, The Appliance Warehouse, Toys Paradise and Costume Direct.