Expert
Does innovation only lie within the tech space? Tech innovation is often in the media headlines as we see industries adapting to new technologies and moving their processes towards digitalisation. We’re often discussing the question of whether businesses will embrace technology innovation or not, and what the repercussions might be of choosing either option. It’s easy to […]
Byline: Robert Tadros, CEO and founder of Impressive Digital News that Facebook is changing its algorithms to favour users’ friends posts over businesses caused many organisations to rethink the platform as a marketing tool. My advice is not to change the channel: these tweaks are worth getting to know so you can maximise your spend […]
When Peta Shulam was only 25 when she came up with the simple concept of sampling health foods. Her passion for finding these products led to her creating the largest health food sampling service in Australia, GoodnessMe Box, where for just $25 her clients can sample 7-10 full sized products, allowing those products to be […]
Byline: Todd Handcock, President, Asia Pacific, Collinson Banks are facing increasing pressure to grow their business in the era of digital disruption and open innovation. Profound changes in consumer behaviour, technological innovations, the availability of a massive amount of data and the connected lifestyle of customers have led to a blurring of industry boundaries. Today’s consumers […]
This week we hear from two leaders on the big 4 banks, discussing whether they are becoming redundant to small business. It is becoming increasingly challenging for small and medium enterprises to secure bank finance as rejection figures are on the rise. An analysis of business loans by financial comparison site Mozo.com.au has found staying loyal to […]
Byline: Saijo George, SEO Strategy Director at Supple, one of Australia’s leading and award-winning digital marketing agencies. Online reviews are the new “word of mouth” and we trust them. They’re also one of the top ways customers make their final decision to buy your product. Getting quality reviews is a prime way of reaching the top […]
It’s not a new thing but it’s fast becoming a ‘thing’. Brands around the world have collectively twigged to the benefits of dealing directly with consumers and Australian retailers which make a business out of selling multiple labels will soon be on notice to up their game. Fail to do so and they risk losing […]
Employees who work from home to look after family, a sick child, to manage long commutes or to juggle other commitments is fairly common practice… but that could be about to change. If employees work frequently from home, there are certain measures that need to be taken in accordance with the law to prevent serious health and safety […]
The 2019 federal budget was revealed last week, with many changes indicated for small business, and so we asked leaders in the SME world for their opinions and reactions. As a recap, the conditional budget saw an increase in the instant asset write-off threshold to $30,000, lower tax rates and an easier tax dispute […]
The energy of conflict is generated by the gap between two different points of view; between what we want and what we are actually experiencing. When people disagree with each other, your organisation is healthier. This is because disagreements often result in new ideas being shared and a more thorough study of options leading to […]
A recent violent attack on police officers that splashed across national news has highlighted the need for better employment practices, particularly when a staff member is at the centre of the story. Human resources specialist Kelli McDougall from Fifth Eagle says many people were surprised that a female childcare worker was charged as part of […]
Heard customer experience is the new black but not sure what the fuss is about? Or perhaps you think you’re doing a reasonable job of it already, with feedback surveys for new customers and a complaints and compliments section on your web site? There’s been plenty of chatter about customer experience in Australian business circles […]
Business owners that are looking to take a step back from their business need to find the right person to run it, which can be a difficult task. To get it right, there are three key questions to ask, according to Andrew Laurie, entrepreneur, CEO and elite business coach. Andrew Laurie said, “Business owners need […]
Public transport woes are part and parcel of living in any major global city. Just last month, we found out about the upcoming closure of nine rail lines in Melbourne, with a warning that 1.5 million train commuters will be forced to find other transport for more than three weeks in an “unprecedented” disruption. Sydney […]
These Aussie start up founders share their thoughts on the Federal Budget reveal earlier this week, giving us an insight into how SMEs are going to be affected – the positives and the negatives. Carl Hartmann, Co-founder at ShortLyster “The part of Mr Frydenberg’s speech most relevant to the startup sector was his […]
Today we’re discussing customer retention and what businesses need to do to in order to achieve the so-called “X Factor” with their audiences. Customer experience is becoming increasingly important as the ability to share positive or negative reviews online is so easy in today’s digital age – and it can be very damaging to a […]
We like what we see, but turn words into action to benefit small business MYOB commends the Federal Government for returning the budget to surplus and for highlighting the importance of small business to the economy. MYOB particularly welcomes increasing the instant asset write-off to $30,000 and raising the threshold to $50 million. One of […]
With the federal budget announcement later today and an election on the horizon, a national survey reveals clear expectations of what the government should prioritise for the small to medium business sector. SME Growth Index research released yesterday shows the priorities of SMEs in regards to what the new Federal Parliament should focus on – and company tax cuts was the top response. […]
Sam Allert, Reckon Group CEO, shares his thoughts on the impacts of the expected federal budget announcement this evening. General Outlook “Our survey uncovered that 65 per cent of small business owners do not believe this year’s Federal Budget will deliver positive change for their business, suggesting that they have been disappointed by budget announcements in the past. “As a result, many are […]
The accounting app Xero share their Small Business Insights with us to shed light on what small businesses should be aware of, which is now made especially relevant with the federal budget announcement later today. The anonymous and aggregated data is collected monthly from hundreds of thousands of Xero’s Australian subscribers through the Xero platform. […]
