Expert
How organisations can improve productivity by adding gen AI skills training
Here's how organisations can improve productivity by adding generative AI skills training to their eLearning programs.
Meta’s court decision reinforces accountability in data use claims
The recent $20 million judgement imposed on Meta for misleading consumers about the use of personal activity data by ACCC has put a spotlight on data security.
Three trends to inspire your e-commerce business this holiday
Peter explores online trends for small and medium businesses to adapt to changing consumer demands and enhance their competitiveness.
Employees can repudiate their contract – and for employers, it’s not dismissal
Lara explores essential points for employers, including the appropriate steps to take when an employee consistently misses work without providing an explanation.
Recent Award changes regarding holiday shutdowns
Charles Power, Holding Redlich's Workplace Relations & Safety Partner, discusses the intricacies of annual leave, and leave without pay, shedding light on rights and obligations in these areas.
Ssssh: How ‘whisper agents’ can help Australian insurers deliver a superior CX
Behind the scenes deployment of Conversational AI technology can supercharge contact centre agents’ interactions with customers.
Why boosting SME productivity means a stronger economy for all
Here's how we can collectively achieve productivity through embracing technology and government support.
Op-Ed: Your start-up can’t scale unless you get your tech integrations right
While innovation is crucial, don't underestimate the power of seamless tech integrations. They can be the difference between a startup's success and failure, says Simon
Exclusive: Gen Z and think you need to start a business? Maybe, maybe not
Mark offers 3 tips for the next generation of aspiring or young entrepreneurs and workers when it comes to deciding on careers and the big next business move.
The key to exchanging customer data for value
Customers are voting with their feet when it comes to brands’ data collection and handling practices – here’s how to deliver a trustworthy experience worth staying for
What you need to know ahead of the October 31 tax deadline
Here's what Aussies need to know ahead of the October 31 tax deadline to avoid being fined
Why your app can’t monetise without the right revenue tech
However compelling your offering, your start-up won’t succeed if its billing arrangements aren’t up to scratch, writes Carl Warwick from BillingPlatform.