Build a culture of communication and enjoy the benefits
Communication, delegation and good team relationships are the basis of a good business. How well are you communicating with your employees?
Communication, delegation and good team relationships are the basis of a good business. How well are you communicating with your employees?
Lack of time is the biggest problem facing most small business owners. Why? Because their entire business resolves around them. But there’s a simple way to re-find your focus and claim back some hours in the day.
Unfortunately for some businesses, competition can also come from within, as employees behave as if they belong to another team. What’s a manager meant to do with these individuals?
Managers must learn how to distance themselves from being problem solvers and instead as problem finders and givers, Brett Morris blogs.
“Popularly, these voracious problem finders are known as micromanagers. But because of the obsessive compulsive traits they display, we like to say that they’re suffering from Management OCD.”
Brett Morris blogs about how managers can create a business that’s able to function and prosper in their absence.
“Central to making this work, practically and effectively, is ensuring that when employees are faced with a problem, we don’t allow them to simply ‘handball’ their problems up to us.”
Brett Morris blogs about the most effective means of managing employees.
“In a frenetic business environment, managers are easily pulled every which way. Couple this time pressure with a lack of management maturity and too often managers fall into the fatal trap of attempting to manage their people as a group.”
When dealing with poorly performing employees, we train managers how to ‘catch it early’ or else condone it. In other words, managers must confront poor performance at its first signs.
Rick Mapperson of Rick Mapperson & Associates blogs about the importance of personal branding.
“Let people know who you are, what you do and WHY they should do business with you. People need a reason to contact you. What are your unique selling points?”
High staff turnover and disengaged, unmotivated, overworked or disgruntled staff can be the cause of a slow and painful end to a small business. Blogger Rick Mapperson gives his top tips to keep your staff, and ultimately your customers, happy.
New research shows meetings have become unproductive sinkholes that interfere with organisational progress and sap the confidence of middle management. Read Dr Ken Hudson’s tips to improving the success of your meetings and increase morale.