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How unsure are you of your digital channel performance?

Top tips to utilise your digital data.

Customer service trends making waves in 2018

As we hit the halfway mark of the year, it’s the perfect time to sit back and reflect on what has unfolded during the...

How to protect your business from ransomware cyber attacks

How to protect your business from ransomware attacks.

AI is mainstream – the future is here – consumers demand direct messaging

When the iPhone introduced us to Siri and her dulcet tones, artificial intelligence (AI) became mainstream. Answering fundamental questions or checking the weather, AI...

How to diffuse the IT blame game

How well does your company communicate internally? Specifically, how well do your IT departments communicate with each other?  Enterprises typically contain four or more...

Canon’s office automation solutions driving digital transformation in businesses

The latest generation of office automation devices from Canon are designed to help businesses significantly reduce the cost of the document production while delivering...

Tips for successful digital transformation: how IT pros are leading the way to business success

With IT teams largely responsible for its success, digital transformation has plunged IT professionals into the spotlight – for all the right reasons. You have...

Tips and tools for streamlining your accounts

It’s has become much easier for business leaders to streamline their accounts and financial processes. Here are some tips and tools to get you started. With many...

How to increase your warehouse quality and efficiency​

Most business owners have their own ideas on the best methods to improve warehouse efficiency. As with any other department or company asset, regular...

Big data: how it’s transforming the SMB landscape

Originally considered a tool for larger enterprises, more and more SMBs are now reaping the benefits of big data analytics. Big data analytics has become an...

Infographic: What SME leaders think about digital transformation in Australia

Get the details in the IDC InfoBrief - Thriving in the Digital Economy here.  IDC surveyed decision makers around the globe to find out how...

The top 10 highest paying and in-demand IT jobs

For too many people out there, the idea of working in the Information Technology sector is associated solely with coding, as if learning a...

Managing your business remotely

Owning a business is sometimes one of the most rewarding experiences a person can have during their life. However, it is not all easy...

Top cybersecurity trends making an impact in the financial services industry in 2016

During 2015, a number of financial institutions across the world continued to be targets for cybercriminals looking to maximise their efforts. In fact, the...

Satisfying our appetite for data and making our cities smarter: the new-age telecommunications infrastructure

Traditional telecommunication networks are stuck between a rock and a hard place: their profit margins are eroding from the growing commoditisation of voice and...