Retail

This year shopfront retailers in the Bay Street shopping precinct of Port Melbourne are using the seasonal opportunity to attract shoppers.

As a nation, Australians are incredibly active social media users, online shoppers, and tend to embrace new technologies with open arms.

Unlocking exactly what retailers can do in order to elicit higher premiums from shoppers is not a secret. In fact, it’s quite simple.

The Australian fashion world has been rocked today by the news Collette Dinnigan is closing her business after 24 years.

Once upon a time, the ‘open 24 hour a day, 7 days a week’ business model was reserved for big city convenience stores, petrol stations, and not much else.

Thanks to revitalisation efforts in part by the City of Sydney, as well as fearless small business owners willing to take a chance, the city’s laneways are becoming vibrant locations outside the hours of 9-5pm.

If you’re still not convinced about the impact a mobile app or online shopping platform can have on your business, a new report on Australia’s spending habits may give you that extra push.

QR codes have been widely used as a marketing tool and when used effectively, can add value to the consumer experience. Using the codes for mobile coupons may be one such way.

Retailers who require their staff to buy and wear their brand’s product have been issued a warning by the workplace watchdog.

If it feels as though you’re losing more customers than you’re gaining, you probably are – and while it’s easy to blame the economy or the government, your business starts and ends with you.

Virtual signage integrator, Prendi, has responded to the ever-challenging consumer landscape with their new product – The Virtual Wardrobe – helping retailers bring some of that online shopping experience into their store.

Online creative marketplace Etsy has been the home of many Australian micro-businesses just getting started in the retail market. Here Etsy’s country director for Australia, UK, Canada and New Zealand, Nicole Vanderbilt, sharing advice for micros.

The Australian retail industry has a lot of catching up to do to compete with online offerings from the US and UK.

If your business is receiving requests for information or quotes and you’re not hearing back it might be time to reevaluate your strategy.

When the economy and sales are down, entrepreneurs tend to increase the number of products, services and offers they put out there, hoping that more choice will lead to more opportunities to close sales.

While you may think that getting an extra side at your favourite restaurant or a loyalty gift voucher for your regular spa is great customer service, here are the stories of the best of the best.

Here’s a great piece from December looking at how to encourage repeat business from your customers.

Julie and Greg Dodge of Dandelyon Gifts in Queensland had their dreams set on opening an online store. But once they’d created it, they found they weren’t getting the traffic they desired.

More good news for SMBs in the lead up to Christmas with a new study showing consumer confidence has significantly increased in recent months.

For the last 15 years, the retail technology landscape resembled a minefield and it still does, but the mines have become more sophisticated. Disparity of costs, features and opinions make technology procurement a daunting and dangerous task for retail business managers.