Laney Clancy

Laney Clancy

Laney Clancy

3 Posts

Laney Clancy is Marketing and Finance Manager at Pipe Perfection Plumbers in Sydney. It’s her job to make her customer’s lives easier – and she takes it seriously. The business is based on three principles: professionalism, expertise and reliability. Having started as a veterinarian, Laney eventually found herself working in marketing and in 2004 brought her marketing skills to Pipe Perfection Plumbers and has helped see it grow to the small business that it is today, with a team that includes specialist plumbers, Enviroplumbers and more.

Published Posts

View More

How to generate trust and customer loyalty when your industry is plagued by distrust

If the industry your business operates in regularly appears on the ‘least trusted’ list, how do you create trust to ensure viability? Without trust, it is difficult to turn a profit, let alone grow your business and build your reputation. Are you doing enough to actively foster trust, earn a client’s business and engender loyalty?… Continue reading How to generate trust and customer loyalty when your industry is plagued by distrust

Laney Clancy

Laney Clancy

Author

How to create repeat business

Here’s a great piece from December looking at how to encourage repeat business from your customers.

Laney Clancy

Laney Clancy

Author

How to create repeat business

Businesses that develop a reputation for being excellent in an area that their industry is frowned upon for will gain far more repeat business and help grow their customer base through referrals – customers will hardly be able to wait to tell their friends.

Laney Clancy

Laney Clancy

Author

Yay! You have seen it all