The future of customer engagement is mobile e-commerce: what your brand can do to prepare

By Thai Son Nguyen · 13 July 2017 · Digital

The future of customer engagement is mobile e-commerce: what your brand can do to prepare

Revolutionize Your Mobile Customer Engagement

The future of e-commerce is here, and your brand needs to adapt. By 2021, 79% of online sales will be made on smartphones - are you ready?

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Summary

As e-commerce continues to evolve, brands need to be innovative in how they engage with mobile customers. With 79% of all online retail sales projected to be completed via smartphones by 2021[1], brands need to deliver more mobile-friendly experiences, as well as find consistent communication channels to remain relevant. Meanwhile, technology is inspiring brands to […]

Tags: Amazon, Automation, Brand, E-commerce, Email, Marketing, Mobile, mobile-friendly