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#Omnichannel

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The line between e-commerce and physical retail has blurred (for the better)

Retailers are finally moving beyond the distinction of physical and e-commerce operations.

Brendan Maree · 2 min
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How to survive and thrive in an omnichannel world

Top tips to get on top with omnichannel.

Henrik Petersen · 2 min
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Boost inventory management in your business with an omnichannel approach to retailing

By connecting their physical and digital stores, businesses can give their customers a more seamless shopping experience; however, this ‘omnichannel’ approach also facilitates better inventory management. Having real-time visibility of your inventory across all sales channels means less chance of overselling, better forecasting, and less hassle for staff. Let’s backtrack quickly – what is omnichannel? […]

Francesca Nicasio · 2 min
Digital

The future of customer engagement is mobile e-commerce: what your brand can do to prepare

As e-commerce continues to evolve, brands need to be innovative in how they engage with mobile customers. With 79% of all online retail sales projected to be completed via smartphones by 2021[1], brands need to deliver more mobile-friendly experiences, as well as find consistent communication channels to remain relevant. Meanwhile, technology is inspiring brands to […]

Thai Son Nguyen · 2 min