#Online
How to start an online store in 2021
While it can be overwhelming to start an online store from scratch, hundreds of entrepreneurs proved it can be done – even during a pandemic – by keeping it simple and having a clear online strategy.
6 business trends to come out of the COVID-19 pandemic
Lawpath has collected data from the 130,000 businesses that their legal platform to determine 6 strong business trends that have taken off in the wake of the COVID-19 pandemic. Since March this year, the business landscape as we know it has shifted dramatically to something unrecognisable – CBDs are empty and shopping centres deserted. Government shutdowns, […]
Will customer reviews become even more important for business growth in 2020?
If you’re running a small to medium business, you’re on the lookout for every growth strategy you can find. Growth means more clients, more sales, and more revenue. But are you overlooking one of the most important? I’m talking about customer reviews. All too many businesses think of reviews as a subset of customer relations, […]
Putting your money where your audience is – online
Byline: Karen Lewis, Head of Digital and Ecommerce, Salmat While online sales might count for a fraction of your total sales, the influence the internet wields in consumer purchase decisions is too powerful to ignore. Regardless of whether they buy online or in-store, consumers are going online to be inspired, to do research and to […]
Why selling online makes smart sense for Australian service businesses
In the services game and looking to increase your sales? Selling to consumers online can complement the activities of your marketing team and open your company up to new customers and market segments. Australian buyers have no issue parting with their cash over the net; in fact, the reverse. Their love affair with ecommerce shows […]
Customer experience crucial for eCommerce sales
Ecommerce platforms that move fast with their investment into next-generation customer service technology heighten their chances for increased sales in a competitive economic environment. Koh, one of last year’s winners of the Australia Post ORIAS People’s Choice Award, credited the updating of its customer service software – ahead of many of its competitors – with helping […]
Digital loyalty program set to change Australian shopping habits
Digital loyalty program, ShopBack, is set to change Australian online shopping habits following its Aussie debut in May 2018. Founded in Singapore in 2014, ShopBack is the brainchild of entrepreneurs Henry Chan and Joel Leong who have developed a way for consumers to shop online and earn cash back rewards. ShopBack Country Manager Angus Muffet […]
How to earn from home with your own Ecommerce store
When you have little ones that constantly needs looking after it can seriously limit your ability to make money. While you may not be able to go out to work and leave them alone at home, that is not to say that there aren’t alternative solutions. In today’s day and age, there are many ways […]
Channel immaterial – why savvy retailers should strive to give shoppers a seamless customer experience
With more Australians splitting their shopping dollars between online and in-store purchasing, it behoves retailers to ensure they’re offering a superlative customer experience via both channels. In the 12 months to June 2018, Australians spent a whopping $26.5 billion on online retail, according to the NAB Online Retail Sales Index. The Ibisworld 2018 Online Shopping […]
Top10 Dynamic Entrepreneur: Tom Amos, Co-Founder, Sidekicker
Dynamic Business chats to Tom Amos.
5 steps to becoming your own boss
The thought of working for someone else for the rest of your life might fill you with dread, but it doesn’t need to be your future. If you want to start making your own money, rather than boosting someone else’s bank balance, consider launching your own business. If you want to say goodbye to your […]
How to optimise sales for your eCommerce business
Every business owner wants to see their business reach success, and eCommerce businesses are no exception. Although a small part of this success relies on investment from other companies, most of it comes down to selling your product or service to a largeconsumer market. Without increasing sales year after year, it is unlikely you can […]
MYOB sets new benchmark for online collaboration
Cloud-based business solution launches new products.
The Future of Cryptocurrencies: Look past the SEC and to the developing world
Fortnightly cryptocurrency series with Dr Prash.
6 smart hacks to manage cashflow in FY19
How can we become a financially functional in FY19?
The top 4 questions you must ask before you build your online business
For the last two years I have had the pleasure of being on the judging panel for the ORIAs, the Online Retailers Industry Awards. They’re like the Oscars, but for online business. Being a judge, I get to read all the award applications and see what’s ‘under the hood’, so to speak, of how these […]
Eight must-haves for high revenue ecommerce sites now that Amazon has landed in Australia
Ecommerce is growing rapidly in Australia – with a 14 per cent growth in online purchases in the 2017 financial year[1]. Forrester predicts that a quarter of total retail sales in Asia Pacific will be completed online by 2022[2]. The arrival of Amazon in Australia will most likely accelerate this growth trajectory. How do Australian e-tailers […]
Digital grants amongst recommendations to help SMEs against overseas, online competitors
A parliamentary committee chaired by ex-Deputy PM Barnaby Joyce has made six recommendations to the Federal Government to help small businesses compete against overseas, internet-based firms marketing to Australian consumers. In its report into the impact of global, internet-based competition on local businesses, the Innovation, Industry, Science and Resources Committee recommended the creation of a […]
Australian businesses can now opt for Amazon orders to be fulfilled by the ecommerce giant
Businesses registered to sell products through Amazon’s Australian Marketplace can now harness the ecommerce giant’s logistics capabilities to reduce the burden of fulfilling online orders. Fulfilment by Amazon (FBA) enables sellers to store stock at Amazon’s fulfilment centre and have the company pick, pack and ship products to customers on their behalf, eliminating the need […]
Small businesses failing to satisfy customer expectations by resisting digital technology
Small businesses are falling short of meeting the needs and wants of digital-savvy customers due to a reliance on gut feelings and traditional ways of operating, according to Telstra Executive Director, Small Business, Brendan Donohoe. Commenting on the 2018 Telstra Small Business Intelligence Report, Donohoe said there was a gap between what customers want and […]
How to deal with ‘friendly’ fraud when your business’s online customers aren’t so friendly
Every year we see an increasing number of people buying or selling online. In 2016, Australians completed 8.1 billion card transactions, totalling $714.5 billion. By 2020, forecasts project that online shopping will have doubled since 2015 and account for 15 per cent of all retail sales globally. However, as more people shop online, businesses not only […]
Don’t let your business underestimate Amazon – they have a secret weapon (and so can you)
Amazon’s recent Australian launch received a lukewarm reception, with average prices and faster shipping being the only apparent selling points. What you can’t see though is that their competitive advantage is behind-the-scenes of its website. Amazon embraces testing and experimentation, otherwise known as Conversion Rate Optimisation (CRO). Amazon succeeds where other online retailers fail because […]
A guide to the low-risk, low-cost solutions that will help SMEs thrive in the Amazon era
As 2017 draws to a close, eMarketer [1] predicts that Australian ecommerce sales will reach $32.56 billion. Of this, it is estimated that $20.15 billion, or 62 percent, will be driven by online retail sales. [2] For Australian businesses working in ecommerce, this should be an exciting time filled with opportunity, instead, for the past year […]
Focus on what you can ‘uniquely own’ on Amazon, BigCommerce CEO tells e-tailers
Small Australian retailers need to figure out what they can ‘uniquely own’ on Amazon and not waste their time on products that won’t win them the Buy Box, according to Brent Bellm, the CEO of ecommerce solutions provider BigCommerce. Bellm described Amazon as the “best online retailer we’ve ever seen”, adding that the company […]