#Automation
Meta Muse: Personal AI Assistant Balancing Autonomy
Meta Muse provides autonomous task management, goal setting, and integration with digital tools for professionals and decision-makers.
Tech Tuesday: Best Autonomous Process Automation Tools for Back-Office Work
Discover the top autonomous process automation tools eliminating back-office bottlenecks across finance, HR, documents, and operations.
Opinion: Automation is bringing out the best in people
Employers and employees have spent years pursuing the ideals of meaningful work, but it’s only recently that technology has emerged that can truly support this vision, writes Tecala’s Rajith Haththotuwegama.
Automation will protect jobs, not take them
Leaders need to automate now to stay competitive, so they’re not cutting headcount later, writes Eric Swift, Vice President and Managing Director of ServiceNow Australia and New Zealand.
Let’s Talk: Is it possible to build a human-centred business in the era of machine?
The growing tide of automation is driving us all to employ technology to enhance productivity while improving existing jobs and establishing new ones. And so I In this week’s let’s talk, we asked our experts whether it’s feasible to start a human-centered business in the age of machines, and if so, how.
Open for business: How out-of-the-box automation can help get your B2B e-store up and running fast
There’s no sense in reinventing the wheel if you’re looking to start transacting with your business customers online anytime this year. Task intelligent digital automation with the job instead.
Simplify your EOFY obligations while cutting costs: Here’s how
Here's how you can simplify your EOFY obligations while cutting costs.
The sales enablement Bible for every business out there
Looking to implement a sales enablement strategy, but not sure how? Read this comprehensive guide to get started.
How to successfully reopen and future-proof your SME following COVID-19
By taking business continuity planning steps when reopening your office, you can future-proof your organisation and help keep it afloat through these uncertain times.
Automation: The business essential as Australia’s economy rebuilds
A year into the pandemic, we can clearly see how automation has allowed businesses to not only continue, but in many cases accelerate…
Robots could help Aussie businesses save more than $100 million in energy costs
Robots are helping Australian businesses navigate the complex energy market and save millions of dollars in energy costs. Data released today by Australian technology company BidEnergy shows that over the last 12 months robots found savings totalling $2.6 million in 822 instances. For one large enterprise customer, robots found a saving of more than $25,000 […]
Why businesses must embrace automation for future success
Automation is a driving force behind a changing workforce in which mundane tasks are no longer part of most job descriptions and workers are freed up to contribute strategically and creatively to the organisation. This makes it imperative for businesses to understand and embrace automation, and to comprehend how the future workforce will evolve. By […]
Why some businesses thrive while others fade into obscurity in the age of constant change
The pace of change is set to become even faster during 2018. Technology, globalisation and shifting workforce demographics are completely altering the way business is conducted. According to business consulting firm McKinsey and Co[1], every occupation that exists today has the potential to be at least partially automated, and the firm estimates half of all […]
The increasing role of artificial intelligence in SME recruitment and retention practices
Digital technology is driving change in the Australian workforce like never before. And while it’s creating more efficient and effective work environments, it also brings with it some unique challenges. Professions and career models have begun to morph, talent gaps are widening, and finding and retaining good-fit candidates has become more complex for businesses of […]
Will this be the year of risk or opportunity?
More than 2500 years ago, Greek philosopher Heraclitus declared the only constant in life is change. In the early days of 2018, his words have never been more accurate. But why is it that some organisations thrive in this environment while others wither? What’s the secret to success in a constantly evolving world? On the […]
We doubled our staff overnight: How to manage an explosion in business growth
Businesses often experience growing pains when their success requires them to expand their workforce. If not managed well, the business can be held back by inefficiencies, costly mistakes, existing employees leaving and clients feeling the stress. However, it is possible to grow in a way that brings your team and clients along for the journey […]
Don’t worry about job automation (just yet)
Could a robot do your job? It’s a question that a lot of us are asking ourselves at the moment and, in many cases, the answer is probably yes. Well, maybe not right now, but as artificial intelligence (AI) becomes more advanced, the higher the chances of us finding ourselves redundant in our current roles. […]
The future of AI-powered chatbots in business: From niche processes to industry features
Less than a decade ago, the concept of an Artificial Intelligence (AI) powered agents answering customer questions in real time was still considered out of reach for businesses of all sizes. Today, these virtual agents, otherwise called chatbots, are very real, indeed with business adoption growing exponentially. Last month NAB rolled out its ‘virtual banker,’ […]
How can your business harness AI?
Artificial Intelligence makes headlines every day: alternately promising to save the world, or destroy it completely. There’s no doubt that it holds exciting potential for businesses. A new global study by Capgemini found that 83 percent of firms surveyed reported that AI generated new roles, with three-quarters seeing an uplift in sales related to AI […]
How to make your side-hustle a success story
For many Australians, our passions go well beyond our day jobs – and turning them into viable business ventures has never been easier. Last year, my company’s research found that 1 in 4 small business owners started their venture as a side project while being employed elsewhere. And research commissioned by the NBN revealed that […]
The future of customer engagement is mobile e-commerce: what your brand can do to prepare
As e-commerce continues to evolve, brands need to be innovative in how they engage with mobile customers. With 79% of all online retail sales projected to be completed via smartphones by 2021[1], brands need to deliver more mobile-friendly experiences, as well as find consistent communication channels to remain relevant. Meanwhile, technology is inspiring brands to […]
Artificial Intelligence Will Steal Jobs But Automation Might Just Save Your Business
With all of the talk about artificial intelligence either stealing your job or revolutionising your industry, it’s easy to overlook something that can be revolutionary for your small business, right now. I’m talking about Marketing Automation. No, this doesn’t involve machine learning, natural language processing or algorithms. Instead, taking some fairly simple steps to implement […]
How to plug one of the most overlooked security vulnerabilities for any business
In this digital era, most businesses rely on online processes and applications as the backbone of their operations. Manual and paper-based procedures are dwindling as automated and computer-based systems take their place. This increasing digitisation is making businesses more efficient and streamlined, but it also comes with risks that need to be mitigated. Recently, one […]
Robot and Human: how to blend the two to create the ultimate customer experience
If you work in a business of any size, form or function, chances are you’re being asked to do more – sell more, resolve customer issues faster, hit targets that are ever increasing. Which is all fine, except you’re not being given any more budget – for training, for recruitment or financial incentives. Please do more […]