Social media users are squeakier wheels when it comes to customer service
Not convinced your business should provide customer service via social media? Turns out, social media users spend more when they receive great service.
Not convinced your business should provide customer service via social media? Turns out, social media users spend more when they receive great service.
Entrepreneur.com
Author
May 8, 2012
May 8, 2012
Before you dive into social media there are a few things to consider. There are hundreds of social media platforms; however many have different audiences and different ways they interact with their users.
Catriona Pollard
Author
May 8, 2012
May 8, 2012
Businesses must manage both email and social media marketing together, if they hope to fully optimise customer interactions.
Lorna Brett
Author
May 4, 2012
May 4, 2012
Top strategies on how to use social media for financial planners, real-estate agents and attorneys.
Entrepreneur.com
Author
May 2, 2012
May 2, 2012
MYOB has teamed up with Dynamic Business to offer 15 lucky readers a pass worth $199 to a huge online marketing training event, being run by top New Zealand digital marketing specialist Blue Banana.
Lorna Brett
Author
May 2, 2012
May 2, 2012
Social media has entered a new phase – it’s no longer a novelty where business can simply experiment and hope for the best. As the space matures, businesses are demanding more value for money, making measurement all the more important.
Anna Cairo
Author
May 1, 2012
May 1, 2012
Companies are turning to social media as the next frontier for advertising — and even small businesses can afford to get in on the action.
Entrepreneur.com
Author
April 23, 2012
April 23, 2012
Twitter, Pinterest, LinkedIn: Feeling a little overwhelmed? You’re not alone. Here’s how one expert handles it.
Inc.
Author
April 20, 2012
April 20, 2012
A popular misconception exists that inbound marketing is all about spending lots of time on social media platforms. This just isn’t true, as social media can be a big waste of time if you don’t approach it with a plan or some clear objectives.
Clodagh Higgins
Author
April 19, 2012
April 19, 2012
Given the amount of time people spend on their social networks, building connections and growing their networks, it’s surprising when their profiles aren’t given as much attention as they should be. Here’s four ways to give your profiles a boost.
Anna Cairo
Author
April 18, 2012
April 18, 2012