Socially savvy SMBs enjoying improved customer relationships
By Gillian Wolski · 11 May 2012 · Locked
By Gillian Wolski · 11 May 2012 · Locked
Discover the surprising statistic that's changing the game for small business owners. Find out how embracing social media can lead to improved customer relationships and a competitive edge.
Over 70 percent of small business owners who’ve embraced social media believe it has been a success and led to better customer relationships, according to a new survey.
Tags: American Express, customer service on social media, Digital marketing, Facebook, how to use social media, Marketing Strategy, online customer service, Online Marketing