Ecommerce has grown at lightning speed in recent years, its impact felt in every aspect of our daily routines – and confirmed by the research and predictions handed down by industry thought leaders such as Deloitte. The multinational professional services firm recently published its predictions for 2016. Here are some of the takeaways from the report: 150% Rise in ‘Touch […]
The e-commerce industry has been making headlines this month with household brands, including Myer, David Jones and Harvey Norman, all coming out with innovative plans for improving their online experience. This will come as no surprise, with e-commerce firmly on the rise here in Australia. According to the latest NAB retail sales index, online sales […]
Customers are increasingly interacting with retailers through multiple ‘channels’ as part of a single transaction. Retailers that fail to offer a superior shopping experience, where their customers can move seamlessly between different channels, risk becoming obsolete, industry experts warned a recent forum’s attendees. Held at Sydney’s Radisson Blu Plaza Hotel on Wednesday, 18 May, the […]
A collective of retailers, business associations and advocates this week launched Surcharge Free – a national movement urging businesses to end the practice of payment surcharges. This follows the commencement, earlier this year, of the Federal Government’s Competition and Consumer Amendment (Payment Surcharges) Act 2016, which bans excessive credit surcharging. Surcharge Free is spearheaded by […]
Being a business owner involves ensuring that the workspace provided for employees is safe at all times. When the business that is owned is some type of retail center, the responsibility for providing safety extends to protecting the consumer. A variety of safety hazards can arise in almost any situation, in ways that may not […]
Product distribution resides at the heart of getting your products into the hands of consumers. Any startup business, no matter where they operate from, must overcome the basic problems of distribution in order to generate meaningful profits. The more avenues through which your startup can move product, the more potential income streams you will have […]
If you’re looking for ideas to promote your company’s products and boost overall sales, then a seasonal marketing campaign is an effective way to attract both new and repeat business. Consumer buying patterns are greatly influenced by the changing seasons, religious holidays and other special occasions, and being able to make the most of buying […]
It’s not always what you do but the way you do things in business that secures your place in the market and a loyal customer base. The mistaken belief that you have to reinvent the wheel will only serve to make your experience more overwhelming and limit your options. “They think they have to come […]
The fastest growth rate in Australia for start ups is the online business. This range from selling goods such as make up or skin care, to children’s clothing and toys. However, before you rush ahead and set up your business online, there are a few legal issues that you need to be aware of when […]
In the past month, we’ve seen a number of large-scale online flash sale events take place both domestically and internationally. Black Friday and Cyber Monday in the US brought in $2.72 billion and $3.07 billion in sales respectively, while Singles Day in China saw Chinese consumers splash out a massive USD$14 billion in a single […]
