Managing
Word-of-Mouth marketing is simply conversations about a brand, product or service. It is an unpaid form of promotion in which satisfied customers tell other people how much they like a business, product, service. Think about the last time you talked about a consumer experience with friends, family, or colleagues. Maybe it was how much they’d […]
Colette Hayman tried to retire after selling tween jewellery success story Diva but found it too boring. She tells JEN BISHOP how she’s back and starting from scratch, putting her name to another retail jewellery concept, Colette Accessories.
There is no doubt that technology is changing the way we work. With the rise of mobile gadgets, Australian employers increasingly expect their staff to be on call outside of work hours, and even when they’re on holiday.
‘Hot desking’ or office sharing has become the hot thing for small businesses in Australia, but Specialist recruitment consultancy, Kelly Executive, warns employers to consider both the positive and negative impacts before making such a chang
Email is being used by bosses and employees to avoid blame, look busy and make random demands; a trend that’s damaging communication in Australian workplaces.
Julian Smith blogs about managing your personal brand.
“It ceases to amaze me – what some folks will say in writing, in a blog post or in a tweet in their personal capacity. In the digital age, personal and business lines are blurred. Every ‘rant’ on Twitter is a very public, permanent and highly searchable record of your personal brand.”
Kellie Hill’s story lies at the very heart of Australia’s mining boom. Her business Kellie Hill Consulting (KHC) is a legal consultancy specialising in native title and heritage approvals for mining projects. Their job is to find the middle ground between the traditional owners and her clients, the mining companies.
New research shows meetings have become unproductive sinkholes that interfere with organisational progress and sap the confidence of middle management. Read Dr Ken Hudson’s tips to improving the success of your meetings and increase morale.
Formal qualifications for CEOs: a good idea or a waste of time? What do you think?
How do small businesses reduce staff churn if sixty percent of their admin team are currently thinking of moving on?
You may be a small business but the benefits of appointing a board of directors could be huge. But how do you choose the right people?
When done right, a business plan can be the best thing you ever did for your business.
From social media and technology to good old-fashioned customer service, what does 2011 hold for small businesses?
It’s always a good time to find new clients, suppliers and partners.That’s why business travel remains a great way to take your company to the next level. David Flynn shares some tips on planning a trip that’ll be efficient, productive and even enjoyable!
If there’s one thing that doesn’t change for small business year to year, it’s the importance of good cashflow management.
The Australian Government’s Small Business Support Line has just received call number 25,000, with the service also receiving more than 3000 emails since September 2009, and more than 400 ‘live chats’ since that online service became available in November 2010.
Small and medium business owners in Australia would like to see a ‘Small Business Ombudsman’ established to help deal with problems affecting them, with small business owners rating taxes, interest rates and government red tape the biggest problems they face in a national survey conducted by COSBOA and Telstra released today.
Stress testing your business before disaster strikes will help you avoid failure. Even if your business is not directly impacted by disaster, changing market conditions or your relationships with businesses that are directly impacted can seriously hurt your business.
Management boards and advisories can take a number of forms but all serve the common purpose of providing a means of accessing external experience and expertise that is not available inside the organization.
Many businesses fall into the trap of spending more time and money always trying to find new clients. Unfortunately, lots of businesses are neglecting one of their most valuable assets, their existing clients.
