Managing

There’s a conundrum for small business; looking to the bigger enterprises can be both inspirational and aspirational, but also dispiriting in terms of the resources divide.

Alongside fickle brand loyalty and online shopping, the days of being on a first name basis with customers are mostly gone.

Call it laziness, call it a sheer shortage of time – or perhaps a combination of both – but many Australian business owners haven’t updated their business model since the GFC.

Every business owner with employees knows they need an employment contract for each employee. Many of the same business owners don’t, however, realise that they also need an employee handbook.

When you’re the boss, you’re expected to be able to answer every question thrown at you – in a heartbeat, whilst balancing a million and one other things.

Most people associate a positive company culture with employee benefits, internal programs, and supportive leadership styles.

It’s been a tough slog for the Australian restaurant industry, but the latest survey data shows that the industry grew by 3.17% nationally over the last financial year.

It’s not rocket science – customers want to have positive experiences when interacting with your business.

If you don’t start integrating cloud solutions and mobile working conditions, your business won’t last.

A spring clean traditionally marks the final farewell to winter for the year, but it’s not just your house that can benefit from a good scrub down.

Work Health and Safety legislation can be hard to get your head around – after all, there’s a lot of it, and for good reason.

Marketing your franchise online is a great way to reach a wider audience of potential customers, build your brand awareness and grow the business.

Victoria’s Small Business Festival will soon kick off for the entire month of August, and includes a series of events, which cover current business trends and issues, as well as relevant solutions and tips.

A federal government inquiry has identified major difficulties for consumers who attempt to obtain refunds for app purchases.

Restaurants and cafés will no longer have to produce separate menus for weekends and public holidays when they might apply a surcharge.

New research has found that work-life balance in Australian companies has actually worsened in the last 12 months.

There are a number of situations where termination can occur, and each situation must be handled carefully to ensure compliance with complex employment laws.

The federal government’s Super Clearing House has marked a $1 billion milestone making payments on behalf of small business.

When the Federal Treasurer handed down the budget for the nation, we were prompted to think about budgets from the perspective of small businesses.

Retailers who require their staff to buy and wear their brand’s product have been issued a warning by the workplace watchdog.