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The energy of conflict is generated by the gap between two different points of view; between what we want and what we are actually experiencing. When people disagree with each other, your organisation is healthier. This is because disagreements often result in new ideas being shared and a more thorough study of options leading to […]
A recent violent attack on police officers that splashed across national news has highlighted the need for better employment practices, particularly when a staff member is at the centre of the story. Human resources specialist Kelli McDougall from Fifth Eagle says many people were surprised that a female childcare worker was charged as part of […]
Heard customer experience is the new black but not sure what the fuss is about? Or perhaps you think you’re doing a reasonable job of it already, with feedback surveys for new customers and a complaints and compliments section on your web site? There’s been plenty of chatter about customer experience in Australian business circles […]
Following the privacy breach revelations which occurred in 2018, this year brings a new impetus for improving our social media security. Before we batten down the hatches, let’s go over some of the benefits of social networks. They have helped us get in touch with old friends and distant relations and are now more business […]
Managing expenses is a common headache for managers and finance teams, who often need to sort through hundreds of receipts, invoices, pay cheques, and reimbursement claims daily. Digitalisation has highlighted the flawed nature of traditional expense management practices, signalling that spreadsheets and paper document filing are insecure and error-prone. Small businesses should introduce simple technology […]
A recent survey commissioned by Prospa found that more than half (54%) of small business owners spend at least 6 days a week on their venture, with one in four (28%) working 7 days. When faced with the pressures of running a small business – from managing cashflow to acquiring customers to organising a new […]
Business owners that are looking to take a step back from their business need to find the right person to run it, which can be a difficult task. To get it right, there are three key questions to ask, according to Andrew Laurie, entrepreneur, CEO and elite business coach. Andrew Laurie said, “Business owners need […]
Meet Jessica Koncz: the founder of new food app EatSee where people can see their menu options before ordering A 25 year old female social media and technology entrepreneur from Newcastle, Australia, has won a $100,000 investment and a spot in the LAUNCH Accelerator program in San Francisco, after pitching the ‘Tinder for Food’ App […]
Public transport woes are part and parcel of living in any major global city. Just last month, we found out about the upcoming closure of nine rail lines in Melbourne, with a warning that 1.5 million train commuters will be forced to find other transport for more than three weeks in an “unprecedented” disruption. Sydney […]
Staying with a Big 4 bank could cost you $6,007 in extra interest on a $250,000 business loan over 5 years The average Big 4 business loan rate is 88 basis points higher than the average of the challenger banks The Big 4 failed to pass on the 100 basis point cut to the official […]
These Aussie start up founders share their thoughts on the Federal Budget reveal earlier this week, giving us an insight into how SMEs are going to be affected – the positives and the negatives. Carl Hartmann, Co-founder at ShortLyster “The part of Mr Frydenberg’s speech most relevant to the startup sector was his […]
Today we’re discussing customer retention and what businesses need to do to in order to achieve the so-called “X Factor” with their audiences. Customer experience is becoming increasingly important as the ability to share positive or negative reviews online is so easy in today’s digital age – and it can be very damaging to a […]
We like what we see, but turn words into action to benefit small business MYOB commends the Federal Government for returning the budget to surplus and for highlighting the importance of small business to the economy. MYOB particularly welcomes increasing the instant asset write-off to $30,000 and raising the threshold to $50 million. One of […]
The budget, which was revealed at 7:30pm yesterday, sees an increase in the instant asset write-off threshold to $30,000, lower tax rates and an easier tax dispute service for small business, as well as other conditional plans that could benefit SMEs. The new budget would mean that the instant asset write-off threshold would increase to $30,000; there […]
With the federal budget announcement later today and an election on the horizon, a national survey reveals clear expectations of what the government should prioritise for the small to medium business sector. SME Growth Index research released yesterday shows the priorities of SMEs in regards to what the new Federal Parliament should focus on – and company tax cuts was the top response. […]
Sam Allert, Reckon Group CEO, shares his thoughts on the impacts of the expected federal budget announcement this evening. General Outlook “Our survey uncovered that 65 per cent of small business owners do not believe this year’s Federal Budget will deliver positive change for their business, suggesting that they have been disappointed by budget announcements in the past. “As a result, many are […]
The accounting app Xero share their Small Business Insights with us to shed light on what small businesses should be aware of, which is now made especially relevant with the federal budget announcement later today. The anonymous and aggregated data is collected monthly from hundreds of thousands of Xero’s Australian subscribers through the Xero platform. […]
A new food ordering app called YQueue is set to launch on the Gold Coast in May. The recent start up has seen a successful first launch in Singapore and now the founder George Lim looks to recreate that success in Australia. YQueue has been designed with the local food and beverage merchants in mind, […]
Australians have long been considered a traditional group and for good reason. Neighbours recently entered its 35th TV season and the Tim Tam is still the nation’s favourite biscuit. But in the retail sector this love affair with tradition is no more, replaced by a thirst for new and innovative experiences. Recent 451 Research, commissioned by […]
Managing data correctly and as efficiently as possible is crucial for all businesses as data is the very basis of what organisations are built upon. It covers clients, contacts, employees, forecasts, investors/investment, past business failures, past business successes, and lots more meaningful information that, when managed correctly, can help to grow an organisation and minimise […]
