Expert

Business continuity is your business’ ability to continue functioning as ‘normally’ as possible during and after a crisis. Essentially, it’s your ability to plan for and effectively manage disruption to business as usual. A business continuity plan is your organisation’s formalised processes to manage these disruptive situations. Now, while these disruptions may include things like flood, […]

Telecommunications expert and CEO of Captivate Connect, Mark Horwood, talks us through why all business owners should record their phone calls with customers. State-of-the-art technology is revolutionising the telecommunications industry and offers business owners a valuable opportunity to improve accountability, productivity and customer satisfaction. Telecommunications expert Mark Horwood said business owners, staff and customers should […]

While it has caused disruption and loss in many business sectors, the COVID-19 pandemic has brought the conferences and events market to its knees. Hundreds of planned events have been cancelled or postponed indefinitely as organisers come to terms with what ongoing restrictions mean for their futures. It’s clear that taking a business-as-usual approach is […]

Sometimes it takes an outsider to see things clearly. That’s how I felt as a former physiotherapist building a network of allied health businesses into a franchise. When I first started practising in 2004, I trod the well-worn path of becoming a practitioner owner believing, like many, that I could do it all.  Recently however, […]

Australian enterprises which have survived the pandemic need to put plans in place to ensure they’re not left scrambling next time disaster strikes, writes Mark Sinclair, ANZ Regional Director, WatchGuard Technologies. Was yours one of the thousands of businesses forced to send employees home to work in a hurry, after the coronavirus pandemic was declared? […]

As Australia prepares for the challenge of returning to the physical office, organisations nationwide are considering the best course of action when it comes to ensuring that their workers have the most adaptable and flexible approach possible. The year has been unpredictable and frightening, both on a societal and governmental level. Some companies have managed […]

Diversity and a rich blend of skills and experience in the leadership team is likely to stand businesses in good stead as they regroup and rebuild in the wake of the coronavirus crisis, writes BlackLine executive, Claudia Pirko, Regional Vice President ANZ. What a difference a few months makes. The world has changed immeasurably since […]

Australia needs to think about how to strengthen relations in the region so it benefits from trade in a COVID-19 world, says Professor Heng Wang, co-director of UNSW Law’s China International Business and Economic Law (CIBEL) Centre.  The way forward for trade between Australia and China is through the Regional Comprehensive Economic Partnership (RCEP) alongside the […]

Remember how the Global Financial Crisis (GFC) wreaked havoc on stock markets, financial institutions and businesses whose profitability and growth forecasts were bedevilled by unanticipated, rapidly unfolding events? While Australian businesses and workers got off lightly, compared with their counterparts in other developed nations and economies, the downturn nevertheless generated a wave of lay-offs, as […]

Dynamic Business and ELMO Cloud, HR & Payroll have partnered together to create a free ebook for business leaders and managers on how to manage all of the changes at work, and for navigating training and learning during this time – something that is of particular importance and relevance at the moment. The pandemic has […]

The impact of the coronavirus outbreak has been felt on major public events worldwide, with Japan flagging the postponement of this year’s Tokyo Olympic Games and several F1 Grands Prix races cancelled to avoid further spreading of the virus. There’s also the impact on businesses – share markets have fallen, travel plans and supply chains have been disrupted, […]

Success does not come without failure. The two exist in symbiosis, and rather than perpetually fearing the latter, it should be embraced as a necessary part of the journey. That’s what we’ve learnt from some of the most innovative companies today.  From early on, we’re programmed to shun failure and view it as a negative […]

While positive news stories are few and far between these days, here’s one I think you’ll like: digital marketing is cheaper than ever before, with direct response now a great option. Since lockdown began, there has been a 40% decrease in the cost to reach 1,000 people on Facebook and Instagram. This huge price drop […]

Everyone’s path to launching a sustainable business is different and the path to a successful launch is paved with unique barriers and opportunities. You are most likely reading this article because you have a very personal motivation to create a business that will solve an issue that is important to you. In a climate where […]

There is no denying that COVID-19 pandemic has permanently changed the way we work. You don’t need to look far to see that’s the case. Long deemed an added perk, the ability to work from home – where possible – could now be deemed as an essential feature of the modern workplace. Failing to offer work from […]

Has your business ever had a bad online review? The traditional advice has been to shake it off and move on. That’s precious little comfort to a business whose reputation has been ruined, however. As goes the reputation, so goes the business. For someone who has put heart and soul into building a business, this […]

Say what you want about the government’s handling of the COVID-19 crisis, but one thing’s for certain: there are a lot of lessons to be learned. In a time of uncertainty and unpredictability, people need to know what’s coming and what the next moves are. A lot of anxiety comes from a fear of the […]

There are many reasons why business leaders are stressed – from having to let people go, to revenue streams drying up, to chasing customers who owe them money.  Some CEOs are struggling to sleep well at night and even those who exercise regularly and are in good physical shape are dealing with fear and anxiety. […]

The role and importance of strong leadership in the workplace has long been acknowledged as a vital ingredient for organisations. It is difficult for an organisation to be successful without strong leadership. The most successful leaders we see today have not only mastered their technical skills but also embody many great traits such as the […]

Over the last decade Australia’s retail industry has evolved tremendously. Whether it’s the way people shop and the platforms they’re using or the integration of technology into the shopping experience — the industry as a whole is constantly transforming. With consumers living in a world of COVID-19, shopping behaviours have drastically changed almost overnight and […]