Home topics workplace leadership Hot Tips Leadership Advice Small Business Hot Tips “Know what you don’t know” and other tips for the newly promoted company manager Phil Reilly September 25, 2017 While getting a promotion is a wonderful way of being acknowledged for the hard work you’ve put in to improve both yourself and your company, taking a step up – particularly into management – comes with a fresh set of hurdles to overcome. There’s nothing quite like being made management to see all your old work mates start treating you like a leper, while the c-suite, who previously referred to you solely as ‘mate’, suddenly know your name – generally because they’re asking a whole lot more of you and your team. When moving up in the world, the aspect that is most overlooked is that the higher up you are, the higher the stakes become with regards to maintaining the tightrope that is managing both the expectations of your superiors and the health and happiness of your team. Like anything in this world, a combination of practice, time and your own personality will determine how you go about getting this balancing act right. But there are a handful of tips worth keeping in mind from the minute you get handed your key to the Executive Washroom (because that’s not just a thing from the Springfield Nuclear Plant , right?). Accountability is key There’s nothing wrong with maintaining friendships with people who were once on equal footing, but now