Businesses can’t afford to neglect customer service on Facebook
By Entrepreneur.com · 16 April 2012 · Locked
By Entrepreneur.com · 16 April 2012 · Locked
Don't let your competitors get ahead - find outंव why neglecting customer service on Facebook can be a costly mistake for your business. Discover the surprising truth behind the consequences of poor online customer service.
Some well-known retailers are not responding adequately to customer-service complaints online. Your business should not do the same.
Tags: Customer Service, customer service on social media, Entrepreneur.com, Facebook, Facebook for business, online customer service, social media for business