Vodafone invests in new customer service system
Vodafone says a new system designed to deliver faster responses to customers regardless of how they contact the company will allow it to better meet changing customer service expectations.
Vodafone says a new system designed to deliver faster responses to customers regardless of how they contact the company will allow it to better meet changing customer service expectations.
30 years ago today the first-ever phone call was made on Australia’s public mobile network, using a car phone system weighing 14 kilograms with a 45 cm handset costing $17,000 in today’s terms.
Danielle MacInnis blogs about how businesses should be making use of the mobile phone in their marketing strategies.
“Mobile is a game changer. People don’t understand yet that mobile’s deliver a totally new means of interaction and mobile marketing allows you to reach an audience that are plugged in 24/7.”
HTC says it’s aware of an technical issue impacting users who transfer data from BlackBerry devices to HTC smartphones, and is assuring customers a software upgrade is being developed to fix the bug.
Organisations without clearly defined mobile phone usage policies and monitoring systems leave themselves open to financial, reputation, legal and security risks, a Stratatel leadership paper has found.
The World Health Organization (WHO) International Agency for Research on Cancer last week listed the signals from wireless devices, such as mobile phones, as “possibly carcinogenic”.
As mobile technology evolves, location-based mobile phone applications pose a growing threat to user privacy. While sharing your location on line might seem harmless, consider who you’re giving that information to – and what they could do with it.
Security technology specialists Swann Communications have released a new surveillance digital video recorder to make it easier for business owners to install a monitoring system. But what are the legal and ethical implications?
Gen X and Y are increasingly taking their work mobile, with 25 percent using their mobile phone to access work emails on the go, according to a new survey.
Optus announced availability of Motorola’s MOTOBLUR with the launch of two new handsets, the Motorola DEXT and Motorola BACKFLIP.