A good strategy is the foundation of any successful business, but getting that strategy ingrained in your staff’s minds is easier said than done. Better yet – why not include your staff within the strategy development process? They could very well have insights and ideas that strengthen what you have in mind.
In today’s changing competitive environment, customer centricity is not aspirational – it’s essential. Achieving a genuinely customer centred organisation isn’t easy, but with the right strategic approach, tools and support, any business can get there, regardless of their size.
2012 is shaping up as a difficult year for many businesses, but the decisions you make now could determine how successful the next 12 months are. Here’s the four factors thriving businesses have in common, which Sid Edwards says any SMB can put into practice.
Strategy is the ‘how’ you are going to achieve the outcome. Objectives are ‘what’ you want to achieve. The plan is the step-by-step ‘actions’ you are going to take to get there. How’s your business strategy looking?
We’re sure you’ve heard this before, but you really can’t be everything to everyone. This is particularly true for small businesses.
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