Gerald Chait
How to invigorate relationships in 2013
Successful business relationships and personal relationships require a lot of the same skills. Taking an interest in the other person, being honest and sharing your values are all important to successful relationships.
How good reporting eases decision-making
Whether you’re making decisions about how much stock to order, what extra promotional activity should be undertaken or if you can afford to pay an employee more money, reporting plays a vital role in understanding the impact any choice has on your bottom line and cashflow.
3 ways to analyse customers for the benefit of profit
Being able to delve deeply into the behaviour of your customers can bring big rewards. The more you understand who your customers are, what drives their choices and what they expect from you, the better.
Cloud computing, who’s doing it?
Accounting is just one of the software programs you can take into the cloud, and a major one for small businesses. Here’s a look at how three Aussie SMBs are using it.
How technology acts as a trigger for business change
Whether you’re buying new business premises, investing in a new communications system or purchasing new business software, there is often a trigger that inspires the change.
Simple strategies to get paid quicker
It’s only logical to want to be paid for the work you complete as quickly as possible, but this just isn’t always the way it happens. Here are four simple strategies to shorten the length of time between completing a job and getting paid.
Three things you really need to know about your cloud provider
On the surface a lot of cloud accounting applications can sound very similar. Nearly all will help you track your business transactions, evaluate your business performance and prepare a budget, but what an application can do is only part of what should be considered when moving your business into the cloud.
Despite the hype, social media still a low priority for SMBs
It might feel as if all you ever hear about is the importance of using social media, but according to Reckon’s Gerald Chait, the number of businesses actually using social media doesn’t match the hype surrounding these digital worlds. Does this mean it’s not right for every business?
Experiencing a product makes a big difference
Gerald Chait blogs about the difference giving a customer a hands-on experience can make. “While it’s not uncommon to take a car for a test drive, it is rare to have the opportunity to race a car backwards through an obstacle course. You can always hold a golf club in a sporting store, but where’s the room to take a swing?”
Technology – helping the small get bigger
The online world continues to change dramatically and small and medium-sized businesses are primed to take advantage of what’s available.
Tips for dealing with Facebook complaints
Gerald Chait blogs about how best to deal with complaints from customers left on your Facebook page. “Facebook is an incredibly powerful medium for building a community that supports your business. But, Facebook also provides a public avenue for customers to air their concerns.”
You can’t be everything to everyone
We’re sure you’ve heard this before, but you really can’t be everything to everyone. This is particularly true for small businesses.
When is too good to be true, really is too good to be true?
Reckon Limited’s Gerald Chait blogs about what the Australian Consumer Law means for business advertising. “Some parts of the updated rules are obvious, such as use of the words ‘closing down sale’ – it is clearly misleading to have a closing down sale that lasts for three years. But there are others that are worth keeping in mind when deciding on your advertising campaign.”
Does your business have a single point of failure?
Garald Chait of Reckon Limited blogs about the ‘single point of failure’ in business. What’s yours? And what can you do to better protect yourself and your business? “First, he needs know what are the single points in his business are that could potentially ‘de-rail’ his plans if they stop functioning. If his business has a non-process driven or a non-collaborative culture he is likely to find several points.”
Now business and government can speak the same language
Gerald Chait blogs about SBR and what it means for small business. “An SBR-enabled application translates your information into a language the government agency systems instantly understand and analyse; meaning you get immediate validation and quick responses.”