The disruption caused by COVID-19 may be a technology turning point for many businesses and specifically an acceleration in the adoption of Artificial Intelligence (AI). Business owners and leaders are seeking fast, accurate insights and analytics to help them make better decisions in the rapidly evolving business landscape. Leaders have been forecasting scenarios such as: […]
In today’s highly competitive business environment, the customer experiences a brand delivers are its single biggest differentiator, outpacing even product, price and quality. In fact, Gartner found that 89 per cent of businesses compete mostly based on customer experience. This begs the question – what kinds of experiences keep consumers coming back? Today’s customers are […]
Artificial Intelligence (AI) has the power to completely transform the way we do things, personally and in business. We have seen many cases of small businesses that have used AI to deliver exceptional services and products that go on to outshine the competition, or examples where businesses have completely revolutionised an internal process. In October, we […]
LinkedIn has just revealed a curated list of the expected top jobs for 2020. The insights come from the analysis of millions of user-input job titles from the last five years. The most in-demand emerging jobs are generally indicative of larger industry trends or represent changes in consumerism and society, as they have been influenced by […]
Today, while our phones are never out of reach, we largely avoid talking on the phone. Ironically, most people use mobile phones primarily for email, texts, internet search, social media and other apps rather than as a phone (ie. to make and receive calls)! Why? It’s true that there are many other forms of digital […]
While making the shift towards digital has become common in many businesses, the legal profession continues to trail behind. However, in many cases, Artificial Intelligence (AI) can transform the legal profession. Not by taking over human tasks, but instead, AI can complete the repetitive, mundane tasks lawyers must finish each day. This frees legal practitioners […]
Among the many emerging technologies that companies are exploring to gain a competitive edge, artificial intelligence (AI) may be the most enticing because of science fiction, and the most misunderstood because of the excessive hype surrounding it. While AI may be closer than ever to being used in the real world, there are still many […]
Top down transformation: the case for implementing digital management practices Byline: Mark Sands Digitise or die has become something of a mantra for businesses in recent years, in Australia and around the world. A plethora of rapidly evolving new technologies – mobile computing, artificial intelligence and machine learning, data analytics and the Internet of Things […]
With data management and analysis becoming such an integral part of a business’ success, it’s easy to solely focus on the exciting aspects of the vast data that can be attained. Despite the potential of data analytics as a field, it’s important that data scientists and analysts understand the ethical implications of using that information. […]
Their recent major advances in the IQ Bot 6.5™ will change the way people work Automation Anywhere®, the global leader in Robotic Process Automation (RPA), has announced major advances to IQ Bot 6.5™, its artificial intelligence (AI) solution. The IQ Bot can now auto-detect, read and process a variety of complex, low-resolution documents and emails in 190 […]
