News
Over half of us grab our landline phones over mobiles as a result of a World Health Organisation warning about the potential link between mobile phones and cancer, according to a new survey.
The Australian Competition and Consumer Commission (ACCC) has launched an iPhone app to provide easy access to information about recalled consumer goods.
The Commonwealth Bank (CBA) has rolled out its Everyday Settlement feature, designed to give businesses instant access to funds from their merchant terminals.
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Corporate Travel Management (CTM) said the Qantas grounding on Saturday has had no material effect on its business, with 95 percent of impacted clients moved onto alternate flights.
SME business confidence slid again in the September quarter, with many reporting feeling less optimistic about future activity thanks to volatility in global financial markets and the high Australian dollar.
Telstra has launched a device that turns its mobile broadband service into a portable Wi-Fi and Ethernet hotspot for use by multiple devices and users, ideal for businesses looking to connect and transact from mobile work sites.
Qantas will resume domestic and international flights from this afternoon, after CEO Alan Joyce announced on Saturday all planes would be grounded as a result of ongoing industrial action.
Lady Danielle Di-Masi blogs about treating every meeting as important, even “informal” ones over coffee.
“Always remember you are your client’s experience of the company, you are the service and the product. How you act in your meetings, any meeting no matter how informal you may think it is, influences the way they perceive you and your company as a firm and its value.”
To help those of you who’ve had a busy week, we’ve wrapped up the most important business headlines of the last five days. Catch up with all the news in our Friday SMB wrap-up.
Charles Pludthura blogs about the difference CRM tools can make to a business’ current situation.
“Think about CRM tools and how they can improve upon the current situation. What is that worth to a buyer – in terms that really matter – Increasing Revenue, Avoiding Costs or Improving Service?”
Roger Woodend delivers 10 tips for setting up an effective and targeted mobile strategy.
“It’s important to ensure that mobile is capitalised on in order to secure sales in the short-term, while building long-term loyalty and customer engagement.”
Spammers have created a publicly available URL shortening service designed to block traditional anti-spam counter-measures, with Symantec warning social media users to be especially vigilant.
Julian Smith blogs about the many opportunities available to Australian start-ups.
“Did you know that Australia is quickly becoming an entrepreneurial paradise? After steady declines in 2008 and 2010, Australian entrepreneurial activities have returned to the pre-economic crisis levels of 2007.”
iiNet has announced its first range of mobile handsets and plans for small to medium businesses, including three Android mobile phones.
Rises in credit and debit card interchange fees will create income of $1.23 billion for banks this financial year and doesn’t reflect the level of service the providers deliver, leading independent EFTPOS provider Tyro to urge businesses to consider alternative options.
Kaeho.com.au is taking on its international competitors by allowing customers to order a range of clothes in different sizes to try on at home, before returning any items they don’t like for free.
Business defaults hit their second highest rate in September for eight years, leading experts to warn SMEs to be on top of their accounts receivable as Christmas approaches and cashflow worsens.
Vodafone says a new system designed to deliver faster responses to customers regardless of how they contact the company will allow it to better meet changing customer service expectations.
Phoebe Netto blogs about the rising level of unprofessional communication and bad manners in business.
“It also seems that unprofessional communication is on the rise, and this means that those who are professional have an advantage over their competitors…”
