News

If your long-term customers are leaving–and not coming back–you’re probably making one of these mistakes.

Most leadership mistakes start with the leader’s own sense of identity – or lack thereof. How to keep your flaws from sabotaging your leadership.

Online retail history has been made in Melbourne, after a small business made $50, 000 in less than 24 hours through a sale on its Facebook store.

Sentiment, transparency, variety and zeal – all important aspects of social media. In the final article of a four-part series, Shama Kabani and Jennifer Wilson share insights on various areas of social media, broken down by alphabet. This week they take a look at the social media basics, from S to Z.

If you’re only using the tool to track the number of visitors to your site, you aren’t taking full advantage of its power.

How do you engage customers on social media–without sounding like you’re marketing to them? Let the Esquire guy be your guide.

Entrepreneurs’ spouses can wear many hats, but small-business owners shouldn’t rely on them too much.

Online retail sales grew 29 percent in 2011, far surpassing growth in traditional bricks and mortar sales for the year.

Australia has the highest consumer confidence of all developed nations, a new survey has found, with optimism increasing locally for the first time since July 2010.

The local jobs market has seen increasing growth in part-time employment over the past five years, with a trend emerging away from full-time employment towards more flexible working hours.

You’re a start-up and you haven’t done anything yet, so why should anyone believe in you? Classic research suggests how to convince them.

Self-belief can motivate you to succeed. If you lack it, you may need more resources, experience, or strategy.

Are you losing customers without even knowing it? Make sure your business and employees aren’t suffering from these easy setbacks.

The Samsung GALAXY Tab 8.9 is now available on the Telstra 4G network, making it the first tablet to launch onto Telstra’s new, super-fast 4G network.

Julia Gillard has won this morning’s Labor leadership ballot 71 votes to 31, demonstrating she has the majority support of the Caucus. Kevin Rudd has confirmed he’ll move to the backbench and remain as Member for Griffith.

Here are some tips for getting workers fired up and raring to achieve your company’s goals.

Follow these six steps to help make the transition from corporate employee to entrepreneur.

The Academy Awards may be a must-watch event, but is it also a must-Tweet? You be the judge.

Close to nine out of ten customers in the Asia-Pacific region want businesses to deliver faster service without compromising on quality, and SMBs are being urged to act on this trend now.

The end of the week has rolled around again, so catch up on the week’s most important small business headlines of the week.