Staff

Scientist and author Dr John Fleming shares his views on getting the most out of the employee-customer encounter. “Quality” is easy to measure and manage in some contexts, and extremely difficult in others. Businesspeople have a pretty good idea how to judge the manufacturing process that yields a snazzy new handheld device, for example. But […]

Work, rest and play is the mantra for splitting up your day, but who says they need to be separate? Here are some ideas for you to keep staff happy, to give yourself a break or to indulge in some of the finer things in life. Work–Play Balance Your office may not be a Googleplex […]

Have you ever considered what might happen if your star employee leaves and takes your business with them? If you don’t have the right contracts in place, you’re risking just that. Picture this, Stephanie sets up a business with two of her friends, Jayne and Cheryl.  Stephanie’s business has grown in two years into a […]

Linda Nall looks at some useful ways to keep staff happy and committed to sticking around and growing with your company. Every time I interview a young person who has successfully made the transition from school to the workplace as an apprentice or trainee, they talk about their apprehension that they would not fit in […]

No doubt about it, Australia has become an employees’ market. So how can you maintain a low staff turnover without blowing your budget? Here are 50 ways to create happy and loyal employees. 1. Salary One of the biggest employee motivators, pay is what attracts us to most new positions and encourages us to stay. […]

There are plenty of tips for job seekers on how to behave in an interview, but what’s the secret to successfully conducting one? Using the right interview techniques can help employers identify a candidate that is not only technically competent, but a good fit for the company culture as well, according to Nina Mapson Bone, […]

As every smart business owner will tell you, your business is only as good as your team. We sit down with John Buchanan, former coach of Australia’s most successful cricket team, for his tips on managing a star team. Hailed as a coaching legend, John Buchanan led the Australian cricket team to become the world’s […]

Unreliability has spread beyond Generation Y. According to a LinkMe poll, more than 80 percent of mature workers and high income earners are also seeking new employment.  “This blows the perception wealthy and mature workers being loyal right out of the water,” Campbell Sallabank, LinkMe CEO, told CareerOne. “Job loyalty is out the window for […]

Ironically, start-up businesses are often prepared for success on many levels but not on one of the most important: leadership. James Michael explains the principles of his three-e style of leadership training. From innovator to entrepreneur to marketer and employer, and then, inexorably, to manager and leader. What a journey! And for many small to […]

There are plenty of tips for job seekers on how to behave in an interview, but what’s the secret to successfully conducting one? Robert Half has prepared a guide to successfully conducting an interview. Using the right interview techniques can help employers identify a candidate that is not only technically competent, but a good fit […]

Do you know the difference between a manager and a leader? According to Dr Alex Maritz, managers survive, leaders innovate. So, what do you do? The rapidly changing global scenario—defined by global competition, rampant change, faster flow of information and communication, increasing business complexity and pervasive globalisation—exerts many pressures on Australian businesses. Some may see […]

Collective bargaining could help smaller retailers achieve a fairer tenancy deal, particularly in shopping centres, says Graeme Samuel, chairman of the Australian Competition and Consumer Commission.  “I remain perplexed as to the unwillingness of centre tenants to engage in some form of collective bargaining with centre landlords – for surely this approach would offer a […]

Recruitment can be a lottery for business if it isn’t handled correctly – astute employers use a strategic approach to attract talented people, employ innovative recruitment measures, and promote a strong employer brand, writes Charisse Gray. There is light in the skills shortage tunnel for employers who think laterally and use the raft of technological […]

Employee share ownership plans are no longer reserved just for large, publicly listed companies. As Rebecca Spicer discovers, they can be a useful tool for any business wanting to attract, retain and motivate staff. It’s no secret that the skills shortage is crippling many industries. And so, tools and strategies that attract and keep key […]