Business Tech
The accounting app Xero share their Small Business Insights with us to shed light on what small businesses should be aware of, which is now made especially relevant with the federal budget announcement later today. The anonymous and aggregated data is collected monthly from hundreds of thousands of Xero’s Australian subscribers through the Xero platform. […]
A new food ordering app called YQueue is set to launch on the Gold Coast in May. The recent start up has seen a successful first launch in Singapore and now the founder George Lim looks to recreate that success in Australia. YQueue has been designed with the local food and beverage merchants in mind, […]
Managing data correctly and as efficiently as possible is crucial for all businesses as data is the very basis of what organisations are built upon. It covers clients, contacts, employees, forecasts, investors/investment, past business failures, past business successes, and lots more meaningful information that, when managed correctly, can help to grow an organisation and minimise […]
Leading food company Deliveroo has announced a partnership with Melbourne-based Hospitality and Retail API Platform Doshii to streamline processing orders for restaurant partners. Restaurants who partner with Deliveroo will be able to utilise the Doshii API (Application Programing Interface) to connect customer ordering direct to their in-store point-of-sale (POS), eliminating the need for restaurants to manually […]
Their recent major advances in the IQ Bot 6.5™ will change the way people work Automation Anywhere®, the global leader in Robotic Process Automation (RPA), has announced major advances to IQ Bot 6.5™, its artificial intelligence (AI) solution. The IQ Bot can now auto-detect, read and process a variety of complex, low-resolution documents and emails in 190 […]
Developments in business technologies have advanced rapidly in the last decade, placing an increasing burden on IT consultants and their clients to become innovative and dynamic. Delivering the best solutions can be a complex task as technology eclipses learned knowledge. With the tailored training programs found in Dell Experts, IT consultants have instant access to […]
As we hit the halfway mark of the year, it’s the perfect time to sit back and reflect on what has unfolded during the first half of 2018. As a business owner you’ll want to use the time to look at how well your business has done, what has or hasn’t gone as planned, and […]
For years, sales teams have struggled to keep up with a customer base using the latest technology to upend the traditional sales process. Today’s customers have more choice and buying power than ever before, and they expect unprecedented levels of contextualisation and personalisation. The latest wave of technology, led by Artificial Intelligence (AI), may be […]
The workplace is rapidly changing, with data-based workers taking the place of knowledge-based workers. While many companies continue to rely on employees who work traditional 9-5, Monday through Friday weeks, but that’s changing too, with many businesses encouraging greater flexibility in terms of work times and locations. So long as there’s access to essential data, […]
In 2017, we’ve witnessed numerous Customer Experience (CX) failures that have damaged the reputations of some of the largest companies in the world. From long call waiting times after a number of severe outages, to poor customer service ratings, and other critical service failures, there are a number of lessons to be learned if brands […]
For those entrepreneurs who envision their business as the next big thing, it will pay dividends to take cues from forward-thinking leaders, such as Tesla founder and CEO Elon Musk, and surround themselves with inspirational peers. Likewise, it’s incumbent on entrepreneurs seeking to both disrupt the market and avoid being disrupted to continually leverage – […]
By actively supporting flexible and remote work, businesses can position themselves as employers of choice in the ever-more-ruthless war for talent. Plus, if they’re seeking to be national or even global in scope, enabling ‘distributed collaboration’ – i.e. the ability for people to work together as a team, albeit remotely – isn’t just a strategy […]
Once you settle on using a website creator to launch your site, you’re not done making decisions. Now it’s time to choose the right website builder for your needs. Are you doing your homework? If not, you could log on one day to find that your page isn’t functioning as promised – if it’s still […]
Web hosting, the way that websites are placed on the internet for people to visit them, is a thriving business that all business which sell online make use of. Many times, hosting is thought of as something that benefits customers or the company, but it’s rarely not examined from an employee standpoint. There are several […]
Think about your most recent interaction with a business online. Did you chat via message with a person? Are you sure? It’s highly possible you were speaking to a chatbot, a computer program designed to interact with customers using messaging apps and online interfaces. These bots use artificial intelligence to create fast, efficient and helpful customer […]
Every modern business needs a good website, one that is not only well designed but which is served up to visitors using a reliable infrastructure. With more web hosts than ever competing for your business, it can be hard to pick out the best provider for your needs, especially if you are new to web […]
If your employees are like most Australians, they work fairly long hours. But you can’t assume that just because they’ re working more, more work is getting done. Long hours might mean they love what they do and want to give it their all . Or it could mean their day is full of productivity […]
Australasia’s largest business management software provider, MYOB, supports the Government’s decision to encourage Australians to have their say on the nation’s digital future, following yesterday’s announcement of the Digital Economy Strategy. MYOB chief executive Tim Reed said the company would take this opportunity to make a submission on behalf of its 1.2 million small business […]
How well does your company communicate internally? Specifically, how well do your IT departments communicate with each other? Enterprises typically contain four or more IT sub departments (Security, Network Operations, Virtual DC, Capacity Planning, Service Desk, Compliance, etc.) and it’s quite common for them to be at odds with each other, even in good times. […]
