Australia is not known for it’s remarkable customer service, which is why so many of us are shocked when we’re greeted with some outstanding customer care. Here, MYOB’s Kristy Sheppard shares a recent service experience that surprised her, and how this has endeared her to a business she wouldn’t normally frequent.
If you employ the services of any building and construction contractors, from 1 July the ATO will be adding some new reporting requirements. Here’s what the new obligation will mean for your business.
The carbon tax is almost upon us, and yet many business owners are still dazed and confused about what it means for their business. Fair enough too, it can be a fairly complex topic to get your head around, but these tips should help.
Accounting software with a cloud component enables data to be stored securely offsite – usually on servers managed by a cloud provider – and accessed remotely anywhere and anytime via the internet. Here are three more good reasons SMBs should embrace the technology.
Last financial year, the ATO evaluated 1.4 million SMBs against its risk detection systems, which led to 16,000 being investigated. Here’s how to plug your EOFY knowledge black spots and escape the attention of the tax office.
If you don’t know your competitors back to front and you don’t know where your customers are coming from and how they feel about your service, then it’s impossible to make informed improvements to become more competitive.
Did you know that this upcoming EOFY is one of the most compliance-heavy years we’ve seen in some time. Daunting, huh? Here’s a look at what you need to be aware of.
According to the latest MYOB Business Monitor survey, 30 percent of business owners haven’t holidayed since starting their business. Sound familiar? Think about the effect this has on you physically and mentally, plus the effect it has on your family and friend networks.
Media interviews are a great opportunity to gain third-party endorsement for your business in the form of a print or online article, but it’s vital you go into the interview prepared or you could end up doing more damage than good. Here’s some expert tips to get you prepared for the big day.
The ever-increasing importance of ‘traditional’ websites, social media and information technology means a whole new skill set is required to stay on top of developments affecting your business. From Twitter to RSS, newsgroups to Google Alerts, a brave new world of information gathering options exists to make sure you never get left out of the loop.
