The power of a simple reply
By Kristy Sheppard · 22 December 2011 · Locked
By Kristy Sheppard · 22 December 2011 · Locked
Imagine if a single response from a business could turn a nightmare into a dream come true. Find out how one woman's experience with a group buying website will leave you speechless.
How difficult is it to buy something from a business? Kristy Sheppard’s experience shows the power that even basic communication can have. “I’ve just gone through a shameful experience with a group buying website and have been reminded of the simple power a business owner wields in replying to a customer…”
Tags: Communication, Customer Service, Email, group buying