Aldi trumps Coles, Woolworths in customer service
By Frances Mao · 18 October 2011 · Locked
By Frances Mao · 18 October 2011 · Locked
See the complete version on Dynamic Business for the full story and insights.
Aldi and Coles have come out on top amongst the big supermarket chains in customer service, with Aldi leading the field with a 92 percent approval rating from shoppers.
Tags: ALDI, Aldi delivers best customer service, Coles, Coles customer service, IGA customer service, Norman Morris, Roy Morgan Supermarket Satisfaction Report, supermarket customer service rankings