Tag · 2 stories
#Unhappy Customers
Locked ◆
The risk of putting your head in the sand
Have you ever buried your head in the sand in an attempt to ignore a problem or evade an angry client? We’ve all tried it. But does it ever work?
Rick Mapperson · 2 min
Hot Tips ◆
How to define and avoid client objections
A client objection can be a real knock to the ego, and if not handled correctly can see the end of a good client relationship. Here’s some expert advice for dealing professionally with objections.
Sue Barrett · 2 min