Australians are comparing, switching and shopping smarter. What that means for SMB retention
Customer loyalty is harder to earn than it was two years ago. New research shows why
Customer loyalty is harder to earn than it was two years ago. New research shows why
Aussie consumers deserve better! Let’s talk about how brands can create meaningful customer experiences
Here are three ways to engage existing customers & drive conversions on social platforms
In a recent ruling, the court clarified the status of Payment Claims related to ‘construction work’ under the SOP Act. Here’s more
Employee benefits, when implemented properly, are among the most effective ways to motivate staff and bring out the best in your people. Staff will eventually leave if they’re not valued or treated fairly. Companies that want to invest in their workers can use perks, such as flexible working arrangements and salary packaging, to show recognition […]
Top tips to pick the best agency for your business.
Top tips for keeping employees.
While futurists talk about Artificial Intelligence and robots ruling the workforce, the HR industry has a challenge that is much closer to home. Digitising recruitment and retention processes is critical in today’s hot talent market in order to strike the delicate balance between maximising profit and retaining the best staff. This fact is amplified for […]
Retaining key employees can be a struggle, particularly when they are talented and experienced. Research from the Australian Human Resources Institute Pulse Survey on Turnover and Retention reported that in 2016 employee turnover was as high as 16%, which had increased by 3% from 2012. With the rise of social media and professional networking sites […]