Tags Happy customers
Tag: happy customers
Make your customer service memorable
If you want to differentiate your customer service, stop trying to be perfect and simply be memorable.
10 tips for keeping clients happy
There's nothing more elating than that feeling after getting a new client, but what about maintaining that happiness in your clients beyond the first win?
Behave like a customer, or be doomed to failure
Is sub-standard customer service the norm in Australia? One business owner says yes, and that it's only a matter of time until the businesses who are lacking in this key area experience failure.
Why trusting relationships with clients and prospects are a must
Just made a new network contact? It’s now your job to build a strong enough relationship that will earn you the right to ask for their business. Building strong and trusting relationships with your existing customers is also fundamental to the long term success (and profitability) of your business.
When it’s all about the customer, you get the sale
Doing that little bit extra for a customer won't just mean you'll get the sale, you could also end up with a customer for life.
The old fashioned things make a big difference
New technology and social media are great, but maintaining some old fashioned thoughtful gestures can make a real difference to the way customers view your business and its brand.
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Continue to the category‘Young people have been disproportionately affected’: Taj Pabari
Taj Pabari is the CEO of the Australian School of Entrepreneurship (ASE), was named the Australian Young Innovator of the Year in...
Let’s Talk: Success Secrets
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Unfair dismissal claim against Deliveroo may have widespread consequences for the gig economy
A former rider for Deliveroo has taken the food-delivery service to the Fair Work Commission (FWC) in an unfair dismissal case.
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Zip has announced its partnership with Visa, Apple and Google to allow many more small businesses to accept buy now, pay later...
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Jordana Edwards has lived in Pottsville in regional New South Wales for the last 15 years. The town of just 6000 people...
Helping Australian businesses through COVID-19
As we continue to navigate the impacts of the global pandemic, Export Finance Australia is supporting Australian businesses with access to finance. Without a doubt, new...
‘Innovate or perish’: Martin Duursma
Martin Duursma is a Partner at Main Sequence Ventures. Prior to Main Sequence Ventures, Martin co-founded Datapac Australasia and then went on...
‘We have to be bold and visionary’: Sally-Ann Williams
Sally-Ann Williams is the CEO of Cicada Innovations, one of Australia's leading deep tech incubators. Before joining Cicada, Sally-Ann was an Executive...