Tag: CRM

I was doing some research recently and came across some Australian software developers working hard at being big, by helping small businesses.

The SMB CRM market has become quite exciting in recent times with some fireworks to come – which means increased competition and better products and prices.

Microsoft Dynamics CRM Online was launched today, with this cloud based customer relationship management (CRM) software providing small business a serious alternative to using Salesforce.com to manage relationships with customers.

Australia prides itself on being a ‘fast-follower’ in technology trends and Cloud Computing is no different. Here is a snapshot of what is happening in Australia for SMBs.

Why should a business buy a CRM? When is the right time for a CRM? Like as business decisions, you need to get some value from a CRM. When the current manual methods become unwieldy then it’s time to take a closer look.

Thirty seconds is not a lot of time to ‘pitch’ yourself, so it’s a great test of how good your elevator statement is. It’s also a timely reminder that you need to practice your networking, just like anything else you want to do well. Here are my tips for improving your networking…

Tall Emu is not in the business of putting people out of work, but it is claimed that its affordable new CRM system is so good it will actually replace staff – or give businesses the chance to move them on to tasks that better utilise their talents.

Organisations interacting with today’s consumers face a rare combination of circumstances. Sky-high expectations, unlimited options and the sweeping consumer empowerment driven by social networking have created a force unlike any we’ve experienced before.

Many professionals – salespeople, service reps and managers are constantly on the road. Their success when they are away from their desks is critical to managing and growing their business. Salesforce Mobile is a powerful wireless platform that helps your mobile teams succeed by keeping in touch with the latest information, whenever and wherever they […]

After a rocky start, Customer Relationship Management (CRM) applications have grown up. New CRM models offer an SME streamlined centralisation and can be hosted, leaving technical side of CRM to the experts. In the past CRM applications have been like the little girl with the curl—when they were good they were very good and when […]